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ESPH704 WDC CRM System

Wealden District Council

This public procurement record has 1 release in its history.

Award

29 Apr 2026 at 14:28

Award Notice
Summary of the contracting process

The procurement process for the CRM System titled "ESPH704 WDC CRM System" has reached the award stage. Wealden District Council, located in Hailsham, South East England, is the buying organisation. The contract, valued at £209,490, was awarded on 10th April 2026 to Granicus Firmstep via the G-Cloud 14 Framework Agreement (RM1557.14), using a selective procurement method. The contract period is from 13th April 2026 to 23rd December 2028. This project falls under the industry-specific software package category, providing services that are tailored for the South East region of the United Kingdom.

This tender offers considerable opportunities for businesses in the software services sector, particularly those specialising in CRM systems. The procurement process utilised a call-off from a framework agreement, highlighting an environment conducive to fostering long-term partnerships. Although awarded to a large supplier, SMEs were considered eligible, suggesting potential future collaboration opportunities. Business entities proficient in CRM software development and integration may find advantageous prospects in the Wealden District Council’s projects, presenting avenues for growth and innovation in public sector collaborations.

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Notice Information

Notice Title

ESPH704 WDC CRM System

Notice Description

Wealden District Council awarded the contract to Granicus Firmstep via G-Cloud 14 Framework Agreement (RM1557.14) for CRM System.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2147773f-eb5f-4fbf-9b1e-edc10928210b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d2a01c8a-1328-48a2-994e-70fd1f5b1e3a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£209,490 £100K-£500K
Lots Value
Not specified
Awards Value
£209,490 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
10 Apr 20265 months ago
Contract Period
13 Apr 2026 - 23 Dec 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wealden District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAILSHAM
Postcode
BN27 2AX
Postcode Area
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)
Local Authority
Wealden
Electoral Ward
Hailsham Central
Westminster Constituency
Sussex Weald

Supplier Information

Number of Suppliers
1
Supplier Name

Granicus-Firmstep Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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