Award

Locomotion Exit Surveys 2024-27 - AWARD

SCIENCE MUSEUM GROUP

This public procurement record has 1 release in its history.

Award

23 Sep 2025 at 15:52

Award Notice
Summary of the contracting process

The Science Museum Group, based in London, has completed the procurement process for the "Locomotion Exit Surveys 2024-27," classified under market research services. This procurement falls under the services category and follows an open procedure. The contract, valued at £32,130, was awarded to Spirul Ltd on 27th June 2024 and spans from 1st July 2024 to 1st April 2027. This contract supports the museum's initiative of conducting face-to-face visitor interviews at its Locomotion site near Shildon, with visitor consultation continuing as a core activity. The procurement process is now in the award stage, having completed key phases leading up to this point.

This project presents valuable business growth opportunities, particularly for firms specialising in market research services, including those that work with smaller commercial entities, as indicated by the specifications suitable for SMEs. Companies engaged in visitor experience analysis and survey conduct will find themselves well-positioned to compete in similar future tenders. The open procurement method allows diverse businesses to participate, underscoring the potential for expanding market reach through partnerships with reputable institutions like the Science Museum Group.

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Notice Information

Notice Title

Locomotion Exit Surveys 2024-27 - AWARD

Notice Description

The Science Museum Group is committed to visitor consultation, the backbone of which is the regular visitor feedback gathered from a cross-section of visitors to each of our sites. Before the coronavirus outbreak, this was conducted at each site via exit interviews conducted face-to-face at each site. The move to online ticketing meant that this regular visitor consultation has been conducted via a post-visit survey emailed to visitors at four out of our five sites, and this will continue to be the case for 2024/25. The exception is at our Locomotion museum near Shildon, where we currently gather 150 interviews per month through face-to-face interviews conducted on site over around ten days a month.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2147917c-0692-4b7a-b645-8b77fb06c8b0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8305d085-0ea5-48b0-9190-c2189418864c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£32,130 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Sep 20255 months ago
Submission Deadline
25 Apr 2024Expired
Future Notice Date
Not specified
Award Date
26 Jun 20241 years ago
Contract Period
30 Jun 2024 - 1 Apr 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCIENCE MUSEUM GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW7 2DD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Kensington and Chelsea
Electoral Ward
Brompton & Hans Town
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

SPIRUL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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