Award

TfGM Customer Experience Platform Agile Delivery Team

TRANSPORT FOR GREATER MANCHESTER

This public procurement record has 1 release in its history.

Award

29 Nov 2017 at 17:57

Summary of the contracting process

The procurement process involves Transport For Greater Manchester seeking to enhance their customer experience through the "TfGM Customer Experience Platform Agile Delivery Team" tender. This contract, valued at £247,285.50, falls under the industry category of Computer support services and was awarded following a selective procurement method via a call-off from the Crown Commercial Service Digital Outcomes and Specialists framework agreement. Key dates include the contract period running from 25th September 2017 to 12th January 2018, with the tender closing on 15th August 2017.

This tender presents a significant opportunity for businesses in the information technology and digital service sectors, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that specialise in agile delivery teams, customer experience software solutions, or related services would be well-positioned to compete for similar contracts in the future, benefiting from the collaborative environment fostered by Transport For Greater Manchester.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

TfGM Customer Experience Platform Agile Delivery Team

Notice Description

Contracts Finder Award notification for a tender competed under the Crown Commercial Service Digital Outcomes and Specialists framework agreement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-21881056-f0a2-44ba-83d8-ad5b50b6099b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2c08a82f-b29d-4afe-902b-c3909c930c75
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72610000 - Computer support services

Notice Value(s)

Tender Value
£247,285 £100K-£500K
Lots Value
Not specified
Awards Value
£247,285 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Nov 20178 years ago
Submission Deadline
15 Aug 2017Expired
Future Notice Date
Not specified
Award Date
14 Sep 20178 years ago
Contract Period
24 Sep 2017 - 12 Jan 2018 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR GREATER MANCHESTER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 3BG
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

BJSS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-21881056-f0a2-44ba-83d8-ad5b50b6099b-2017-11-29T17:57:52Z",
    "date": "2017-11-29T17:57:52Z",
    "ocid": "ocds-b5fd17-21881056-f0a2-44ba-83d8-ad5b50b6099b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "160125",
        "title": "TfGM Customer Experience Platform Agile Delivery Team",
        "description": "Contracts Finder Award notification for a tender competed under the Crown Commercial Service Digital Outcomes and Specialists framework agreement.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72610000",
            "description": "Computer support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 247285.5,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2017-08-15T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2017-09-25T00:00:00+01:00",
            "endDate": "2018-01-12T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6mSZ7wBV",
            "name": "Transport For Greater Manchester",
            "identifier": {
                "legalName": "Transport For Greater Manchester",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/6mSZ7wBV"
            },
            "address": {
                "streetAddress": "2 Piccadilly Place",
                "locality": "Manchester",
                "postalCode": "M1 3BG",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "jade.rawlinson@tfgm.com"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02777575",
            "name": "BJSS LIMITED",
            "identifier": {
                "legalName": "BJSS LIMITED",
                "scheme": "GB-COH",
                "id": "02777575"
            },
            "address": {
                "streetAddress": "1St Floor Coronet House LEEDS WEST YORKSHIRE LS1 2TW GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6mSZ7wBV",
        "name": "Transport For Greater Manchester"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-21881056-f0a2-44ba-83d8-ad5b50b6099b-1",
            "status": "active",
            "date": "2017-09-15T00:00:00+01:00",
            "datePublished": "2017-11-29T17:57:52Z",
            "value": {
                "amount": 247285.5,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02777575",
                    "name": "BJSS LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2017-09-25T00:00:00+01:00",
                "endDate": "2018-01-12T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/2c08a82f-b29d-4afe-902b-c3909c930c75",
                    "datePublished": "2017-11-29T17:57:52Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}