Award

Out of Hours and Make Safe

GATEWAY HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Award

07 Jul 2025 at 09:47

Award Notice
Summary of the contracting process

Gateway Housing Association has completed the award stage of a tendering process for the "Out of Hours and Make Safe" service, designed to facilitate out of hours call handling and immediate repairs, including coverage during bank holidays and staff training periods. The contract, valued at £300,000, was awarded to Morgan Sindall Property Services Limited and will be effective from 24 March 2025 to 23 March 2028, covering London and the South East regions of the United Kingdom. This procurement falls under the building and facilities management services industry category and was conducted via a selective method, specifically as a call-off from a framework agreement. The initial contract is set for 12 months with potential extensions, leading to a maximum term of 36 months.

This procurement presents promising opportunities for large enterprises involved in building and facilities management services, particularly those adept at providing round-the-clock operations and immediate repair responses. Although not suitable for SMEs or VCSEs, businesses with established frameworks and large-scale operational capabilities in urban areas like London stand to benefit significantly. The tender showcases an opportunity to solidify relationships with housing associations by demonstrating reliability and capacity to handle critical service calls efficiently, which can foster further procurement opportunities and business growth in the region.

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Notice Information

Notice Title

Out of Hours and Make Safe

Notice Description

Gateway Housing Association has awarded a contract for the provision of an out of hours call handling and 'make safe' repairs service (including bank holiday and relief cover during periods of staff training) to support the delivery of services to residents. The initial contract term is for twelve (12) months, with an optional twelve (12) months plus twelve (12) months extension available. The maximum contract term is thirty-six (36) months with no further option to extend. Additional information: The Contract Authority is Gateway Housing Association. The initial contract term is for twelve (12) months, with an optional twelve (12) months plus twelve (12) months extension available. The maximum contract term, including all extension options is thirty-six (36) months with no further option to extend.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-219f0778-9e9a-46f1-a10e-34e8ab5886e2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cdcb3f3e-ff2d-455e-930e-8014047019c0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79993000 - Building and facilities management services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 202510 months ago
Submission Deadline
24 Feb 2025Expired
Future Notice Date
Not specified
Award Date
21 Mar 20251 years ago
Contract Period
24 Mar 2025 - 24 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATEWAY HOUSING ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E3 4PB
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London, TLJ South East (England)
Local Authority
Tower Hamlets
Electoral Ward
Bow West
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

MORGAN SINDALL PROPERTY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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