Award

Complaints and Case Management System

LIVERPOOL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

05 Jul 2018 at 11:23

Award Notice
Summary of the contracting process

The procurement process involves Liverpool City Council, which has completed a tender for a "Complaints and Case Management System." This project falls within the software package and information systems industry, with a total contract value of £243,750. The procurement method was classified as "Other," and the project is now in the Award stage. The contract period commenced on 2nd July 2018 and is set to conclude on 1st July 2020. The tender closed on 9th April 2018, and the delivering location is in the North West region of the United Kingdom.

This tender presents a significant opportunity for businesses specialising in software development and case management solutions, particularly for small and medium-sized enterprises (SMEs). Companies with experience in delivering similar systems and providing ongoing support could effectively compete for contracts of this nature. With Liverpool City Council's focus on enhancing their complaints and case management processes, suppliers adept in this space will find promising avenues for growth and collaboration.

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Notice Information

Notice Title

Complaints and Case Management System

Notice Description

Complaints and Case Management Software for Liverpool City Council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-21a6122a-0f48-4a4a-a277-06957d6d712f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ba1d07f0-a4d9-472a-966d-baaf261328ce
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£243,750 £100K-£500K
Lots Value
Not specified
Awards Value
£243,750 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jul 20187 years ago
Submission Deadline
9 Apr 2018Expired
Future Notice Date
Not specified
Award Date
3 Jun 20187 years ago
Contract Period
1 Jul 2018 - 1 Jul 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LIVERPOOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1DS
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

I-CASEWORK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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