Award

BT CICA Contact Centre renewal of ongoing service

MINISTRY OF JUSTICE

This public procurement record has 2 releases in its history.

AwardUpdate

25 Aug 2023 at 09:58

Award Notice
Award

24 Aug 2023 at 14:36

Award Notice
Summary of the contracting process

The Ministry of Justice has awarded a contract for the "BT CICA Contact Centre renewal of ongoing service" in the telecommunications network industry. The procurement method used was selective, calling off from a framework agreement. The contract's total value is £270,000, with a contract period starting on July 28, 2023, and ending on July 27, 2024. The buying organization, Ministry of Justice, based in London, England, was the contracting authority.

This tender presents an opportunity for businesses in the telecommunications industry looking to provide ongoing service renewals. Companies with expertise in telecommunications network services would be well-suited to compete for this contract. The Ministry of Justice's selection process involved a selective approach, focusing on a framework agreement to streamline the procurement process and service continuity.

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Notice Information

Notice Title

BT CICA Contact Centre renewal of ongoing service

Notice Description

CICA Contact Centre Service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-21ca8ba2-4136-412f-8f91-62358068c07e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/31251ce1-2618-4b07-a0c4-53c1a9341785
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32412100 - Telecommunications network

Notice Value(s)

Tender Value
£270,000 £100K-£500K
Lots Value
Not specified
Awards Value
£270,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20232 years ago
Submission Deadline
20 Jul 2023Expired
Future Notice Date
Not specified
Award Date
27 Jul 20232 years ago
Contract Period
27 Jul 2023 - 27 Jul 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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