Award

BT1341 - Rent Collection Engagement Solution

LUTON COUNCIL

This public procurement record has 1 release in its history.

Award

08 Oct 2024 at 14:46

Summary of the contracting process

The procurement process administered by Luton Council for a "Rent Collection Engagement Solution" falls under the Software package and information systems industry category. This procurement, which aimed at providing a platform for the automated communication with tenants with rent arrears, was conducted through a direct award method. The procurement stage is at the Award phase, with significant dates including the contract starting from 19th September 2024 and ending on 18th September 2027. The tender process concluded on 2nd September 2024, with the award being published on 8th October 2024. The contract, valued at £123,600, is targeted within the region of England, United Kingdom.

This tender provides substantial opportunities for businesses specialising in software solutions and information systems, particularly those focused on automated communication and debt collection services. Established SMEs, like the awarded supplier Voicescape Limited, are well-suited to compete in such procurements due to their scalable solutions and experience in similar projects. Businesses in the technology sector looking for growth within the public sector and residential property services would find this tender valuable for expanding their portfolios and establishing long-term partnerships with local councils such as Luton Council.

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Notice Title

BT1341 - Rent Collection Engagement Solution

Notice Description

Provision of a platform for the automated communication with current and former tenants with Rent Arrears.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2245176d-b382-4804-a70f-8ab297b9898c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fa9d92c9-c024-4ec1-aaa3-60562b5c6e7b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

70 - Real estate services


CPV Codes

48000000 - Software package and information systems

70210000 - Residential property renting or leasing services

Notice Value(s)

Tender Value
£123,600 £100K-£500K
Lots Value
Not specified
Awards Value
£123,600 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20241 years ago
Submission Deadline
2 Sep 2024Expired
Future Notice Date
Not specified
Award Date
22 Sep 20241 years ago
Contract Period
28 Sep 2024 - 28 Sep 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LUTON COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Post Town
Luton
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

VOICESCAPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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