Award

DWP Automated Telephony Excellence Identity Verification

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

01 Apr 2022 at 09:47

Summary of the contracting process

The procurement process pertains to the Department for Work and Pensions, which sought a service titled "DWP Automated Telephony Excellence Identity Verification" within the voice recognition software industry category. The procurement was conducted through a selective method, using a call-off from a dynamic purchasing system. The tender period concluded on 16th July 2021, and the contract commenced on 1st March 2022, set to expire on 28th February 2025. The contract's total value is £6,079,206.53, which includes a main contract value of £4,159,206.53.

This award presents significant opportunities for businesses specialising in identity verification technologies and services. Companies able to provide voice recognition software or related services would be particularly well-suited to compete in such tenders. The procurement process encourages small and medium-sized enterprises (SMEs) to participate, leveraging their agility and innovative capacities to meet the needs of large organisations like the Department for Work and Pensions.

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Notice Title

DWP Automated Telephony Excellence Identity Verification

Notice Description

Provision of identity verification platform licensing and services. Additional information: The total contract value inclusive of VAT is PS4,159,206.53. In the event of any subsequent extension the pro-rata value would be cPS1.56m inc. VAT.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-22ab003a-ddb3-440f-8ebf-171a3e4147c6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a620b5f3-8d4f-46ac-8d9a-ad2ccc0c5de8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48314000 - Voice recognition software package

Notice Value(s)

Tender Value
£6,079,206 £1M-£10M
Lots Value
Not specified
Awards Value
£4,159,206 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 20223 years ago
Submission Deadline
16 Jul 2021Expired
Future Notice Date
Not specified
Award Date
15 Jul 20214 years ago
Contract Period
1 Mar 2022 - 28 Feb 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

OMILIA NATURAL LANGUAGE SOLUTIONS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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