Award

Hardware Breakfix Support

ROYAL BOTANIC GARDENS

This public procurement record has 1 release in its history.

Award

11 Sep 2018 at 12:34

Award Notice
Summary of the contracting process

The Royal Botanic Gardens is procuring the Hardware Breakfix Support service, valued at £100,000, aimed at consolidating hardware break/fix suppliers to streamline support for their IT operations. This process falls within the services category and is located in Richmond, England. It was initiated as a selective procurement method through a call-off from a framework agreement. The tender period ended on 26th August 2018, and the contract commenced on 12th September 2018, running until 11th September 2021.

This tender presents a significant opportunity for businesses in the IT services sector, particularly those specialising in hardware support and maintenance. Companies that can offer efficient break/fix solutions and robust customer service will be well-positioned to compete for similar contracts in the future. Given the scale of the project, larger providers may have an advantage, but innovative small and medium enterprises that can deliver value and adaptability might also find pathways to engagement.

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Notice Information

Notice Title

Hardware Breakfix Support

Notice Description

RBG Kew is looking to consolidate Hardware break/fix suppliers and in time allow RBG Kew's IT team to have a single point of contact for all issues relating to the existing server and storage estate.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-22f302f8-0d0a-4cfb-8d73-4e427991884d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ede10869-3a94-4d72-8389-f85d91d6301b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48820000 - Servers

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£120,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 20187 years ago
Submission Deadline
26 Aug 2018Expired
Future Notice Date
Not specified
Award Date
13 Aug 20187 years ago
Contract Period
11 Sep 2018 - 11 Sep 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BOTANIC GARDENS
Contact Name
Not specified
Contact Email
procurement@kew.org
Contact Phone
Not specified

Buyer Location

Locality
RICHMOND
Postcode
TW9 3AB
Post Town
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Kew
Westminster Constituency
Richmond Park

Supplier Information

Number of Suppliers
1
Supplier Name

DACOLL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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