Award

Financial Recovery Service

BRISTOL CITY COUNCIL

This public procurement record has 2 releases in its history.

Award

04 Nov 2025 at 15:49

Award Notice
Planning

05 Sep 2024 at 07:18

Market Engagement Notice
Summary of the contracting process

Bristol City Council has completed the procurement process for a Financial Recovery Service, awarding the contract to Great Western Credit Union Ltd. The engagement was focused on providing benefit services, specifically catering to financial and insurance services. The contract, valued at £440,000 over its potential four-year span (initial one-year term with three possible annual extensions), is aimed at the South West region of the United Kingdom. The procurement stage is concluded, with the award phase finalised on 4th November 2025. The contract was initially planned with both expressions of interest and formal tender proceedings starting as early as September 2024.

This opportunity presents a valuable avenue for SMEs and community interest companies involved in financial services, given the Council's emphasis on supporting smaller entities. By participating, businesses can expand their client base within the public sector, particularly those specialising in financial payment facilitation and debt recovery services. Companies with experience in managing funds and offering financial assistance to individuals at risk of homelessness will find this tender particularly aligned with their services. Engaging in such contracts can significantly enhance a firm's market reach and establish substantial partnerships with public bodies.

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Notice Information

Notice Title

Financial Recovery Service

Notice Description

Bristol City Council is seeking an organisation who will facilitate Financial Payments & Recovery service on behalf of the council. An expression of interest process was published in September 2024. The link to which can be found in this notice - https://www.contractsfinder.service.gov.uk/Notice/1077575e-8207-4bb8-844d-a0e6048a65f4 The contract being awarded is for an initial 1 year, with the option to extend by 3 x 12-month periods. The annual value is PS110,000.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/358d1973-bc61-437d-b7ed-db602ee62b04
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services

CPV Codes

66000000 - Financial and insurance services

75310000 - Benefit services

Notice Value(s)

Tender Value
£440,000 £100K-£500K
Lots Value
Not specified
Awards Value
£110,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Nov 20253 months ago
Submission Deadline
27 Sep 2024Expired
Future Notice Date
27 Sep 2024Expired
Award Date
19 Mar 202511 months ago
Contract Period
27 Oct 2025 - 26 Oct 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 5TR
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

GREAT WESTERN CREDIT UNION

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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