Award

GB-Glasgow: 2020-SLC-394 Customer Satisfaction Research

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

24 Nov 2020 at 11:20

Summary of the contracting process

The procurement process involves the Student Loans Company, which is based in Glasgow, UK, seeking services for continuous customer satisfaction research. This tender, titled "GB-Glasgow: 2020-SLC-394 Customer Satisfaction Research," is classified under the Customer Satisfaction Survey category. The procurement method details are unspecified, and the procurement is currently in the Award stage, having a completed status. The contract period began on 1st November 2020 and will extend until 31st October 2024, with the total contract value amounting to £132,341.60. The tender period concluded on 30th October 2020.

This tender presents an excellent opportunity for businesses specialising in research services, particularly those focused on customer satisfaction surveys. Companies that can provide robust analytical capabilities and engage with clients effectively would be well-suited to participate. With the contract running for four years, it offers a stable revenue stream for businesses that can meet the requirements set forth by the Student Loans Company and deliver insightful research results throughout the contract period.

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Notice Title

GB-Glasgow: 2020-SLC-394 Customer Satisfaction Research

Notice Description

The contract will be for the provision of continuous customer satisfaction research survey services with monthly reporting

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-23f00c5b-4a68-44c2-8722-5ee07f98f519
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d2a17c97-fff2-4c42-8354-34cf22205740
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£132,341 £100K-£500K
Lots Value
Not specified
Awards Value
£132,341 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Nov 20205 years ago
Submission Deadline
30 Oct 2020Expired
Future Notice Date
Not specified
Award Date
30 Oct 20205 years ago
Contract Period
1 Nov 2020 - 31 Oct 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

PROGRESSIVE PARTNERSHIP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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