Award

Provision of Telephony Support and Maintenance

DVLA COMMERCIAL SERVICES DIRECTORATE

This public procurement record has 1 release in its history.

Award

26 Feb 2021 at 19:15

Summary of the contracting process

The DVLA Commercial Services Directorate is in the process of awarding a contract titled "Provision of Telephony Support and Maintenance" within the information technology services sector. Located in Swansea, Wales, the procurement stage is at the award phase, with a contract value of £5,028,000. This contract is set to begin on 1st June 2021 and will last for one year, concluding on 31st May 2022. The tender period ended on 25th February 2021, marking the conclusion of the bidding process.

This contract presents a significant opportunity for businesses specialising in telephony support and maintenance services, especially those capable of delivering robust IT solutions. Companies with experience in managing telecommunication infrastructures, especially in the context of public sector clients, would be well-suited to explore similar future tenders. Although the awarded supplier is Virgin Media Business, opportunities may still exist for subcontracting or future contracts within this domain, enabling growth and enhanced service offerings for interested organisations.

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Notice Title

Provision of Telephony Support and Maintenance

Notice Description

The DVLA is looking to award a contract for it's support and maintenance Telephony Communication service. This is due to the impact of the Pandemic and delays in the process has led to the Agency having to extend its current arrangement. We are intending to award a contract for 1 year only.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-24ea5c5e-bf79-4165-a15c-bbd8b36d567d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/09a15252-9340-42ac-97af-1fe182eb1dd6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£5,028,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,028,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Feb 20214 years ago
Submission Deadline
25 Feb 2021Expired
Future Notice Date
Not specified
Award Date
25 Feb 20214 years ago
Contract Period
31 May 2021 - 31 May 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DVLA COMMERCIAL SERVICES DIRECTORATE
Contact Name
Not specified
Contact Email
nicola.harper@dvla.gsi.gov.uk
Contact Phone
+441792788231

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

VIRGIN MEDIA BUSINESS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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