Award

LEASE AND SUPPORT OF MULTI-FUNCTIONAL DEVICES (MFDS) WITH PRINT MANAGEMENT SOFTWARE

NORTH HERTFORDSHIRE DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

10 Nov 2025 at 11:20

Award Notice
Summary of the contracting process

North Hertfordshire District Council, located in Letchworth, England, recently completed a procurement process for the lease and support of Multi-Functional Devices (MFDs) with print management software. This tender, classified under the services industry category for laser printers, involved a selective procurement method via a call-off from a framework agreement. The process proceeded through to the award stage, with the contract being awarded to Ricoh UK Ltd, a large-scale supplier. The contract, valued at £41,796 GBP, commenced on 1st November 2025 and is set to conclude on 31st October 2028. The awarded contract was published on 10th November 2025, following the tender period closing on 24th October 2025. The service includes the provision and maintenance of nine MFDs across four sites in the East of England, ensuring secure and efficient printing capabilities.

This contract provides a significant opportunity for businesses in the printing and office equipment sector, especially those offering advanced print management solutions and support services. Given the focus on sustainability with measures like recycled materials and CO₂ reporting, companies with eco-friendly innovations can particularly benefit. While the contract was awarded to a large supplier, smaller firms might find opportunities in subcontracting or future tenders with similar requirements. Businesses adept at providing high reliability with strong service-level agreements (SLAs) would be well-suited to compete in such tenders, highlighting the growing market demand for comprehensive office equipment solutions integrated with IT infrastructure.

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Notice Information

Notice Title

LEASE AND SUPPORT OF MULTI-FUNCTIONAL DEVICES (MFDS) WITH PRINT MANAGEMENT SOFTWARE

Notice Description

North Hertfordshire District Council requires quotations for the lease, supply, installation, and maintenance of nine (9) Multi-Functional Devices (MFDs) across four sites, together with print management software, inclusive consumables, training, and support. The contract shall deliver: Secure, reliable, and efficient printing (mono and colour). On-premise print management software with Active Directory integration, secure release, scan-to-me, and departmental reporting. All-inclusive service and consumables (service, parts, toner, staples, delivery, installation, training). Strong SLAs with >=99% uptime and prompt resolution targets. Sustainability measures including recycled materials, toner recycling, and CO2 reporting

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1d45d62f-e359-490b-887d-5b58696ece0b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30232110 - Laser printers

Notice Value(s)

Tender Value
£41,796 Under £100K
Lots Value
Not specified
Awards Value
£41,796 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Nov 20253 months ago
Submission Deadline
24 Oct 2025Expired
Future Notice Date
Not specified
Award Date
31 Oct 20253 months ago
Contract Period
1 Nov 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH HERTFORDSHIRE DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LETCHWORTH
Postcode
SG6 3JF
Post Town
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
North Hertfordshire
Electoral Ward
Letchworth South West
Westminster Constituency
North East Hertfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

RICOH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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