Award

Customer satisfaction survey 2018/19

HER MAJESTYS LAND REGISTRY

This public procurement record has 1 release in its history.

Award

18 Jul 2018 at 10:50

Award Notice
Summary of the contracting process

The procurement process involves HER MAJESTY'S LAND REGISTRY, which has conducted a tender for a Customer Satisfaction Survey for the 2018/19 period. This contract falls under the market research services category (CPV code: 79310000) and is situated within the UK, specifically the Plymouth area. The procurement method used was a direct procurement through a single tender action, which is a process primarily for contracts below the threshold. The tender period concluded on 26 March 2018, and the contract duration extends from 1 April 2018 to 31 March 2019, with a total contract value of £64,000.

This opportunity presents a viable path for growth, particularly for small and medium-sized enterprises (SMEs) specialising in market research and survey services. Businesses with expertise in customer feedback analysis and survey methodologies would be well-positioned to compete for similar contracts in the future. The successful supplier, MARKET & OPINION RESEARCH INTERNATIONAL LIMITED, underscores the potential for firms offering tailored research solutions to engage effectively with governmental entities like HER MAJESTY'S LAND REGISTRY.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Customer satisfaction survey 2018/19

Notice Description

Customer satisfaction survey 2018/19

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-26f2cfb5-05f5-4d25-9193-dd9717221fa3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/337c3406-29bf-409d-b3da-02b5fed62408
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£64,000 Under £100K
Lots Value
Not specified
Awards Value
£64,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jul 20187 years ago
Submission Deadline
26 Mar 2018Expired
Future Notice Date
Not specified
Award Date
28 Mar 20187 years ago
Contract Period
31 Mar 2018 - 31 Mar 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HER MAJESTYS LAND REGISTRY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL5 9BY
Post Town
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified
Local Authority
Plymouth
Electoral Ward
Honicknowle
Westminster Constituency
Plymouth Moor View

Supplier Information

Number of Suppliers
1
Supplier Name

MARKET & OPINION RESEARCH INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-26f2cfb5-05f5-4d25-9193-dd9717221fa3-2018-07-18T11:50:41+01:00",
    "date": "2018-07-18T11:50:41+01:00",
    "ocid": "ocds-b5fd17-26f2cfb5-05f5-4d25-9193-dd9717221fa3",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "2018078",
        "title": "Customer satisfaction survey 2018/19",
        "description": "Customer satisfaction survey 2018/19",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79310000",
            "description": "Market research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 64000,
            "currency": "GBP"
        },
        "procurementMethod": "direct",
        "procurementMethodDetails": "Single tender action (below threshold)",
        "tenderPeriod": {
            "endDate": "2018-03-26T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-04-01T00:00:00+01:00",
            "endDate": "2019-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-89741",
            "name": "HER MAJESTYS LAND REGISTRY",
            "identifier": {
                "legalName": "HER MAJESTYS LAND REGISTRY"
            },
            "address": {
                "streetAddress": "HM Land Registry IS, PO Box 292",
                "locality": "PLYMOUTH",
                "postalCode": "PL5 9BY",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Lissa Grindrod",
                "email": "Lissa.Grindrod@landregistry.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-00948470",
            "name": "MARKET & OPINION RESEARCH INTERNATIONAL LIMITED",
            "identifier": {
                "legalName": "MARKET & OPINION RESEARCH INTERNATIONAL LIMITED",
                "scheme": "GB-COH",
                "id": "00948470"
            },
            "address": {
                "streetAddress": "THOMAS MORE SQUARE E1W 1YW GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-89741",
        "name": "HER MAJESTYS LAND REGISTRY"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-26f2cfb5-05f5-4d25-9193-dd9717221fa3-1",
            "status": "active",
            "date": "2018-03-29T00:00:00+01:00",
            "datePublished": "2018-07-18T11:50:41+01:00",
            "value": {
                "amount": 64000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-00948470",
                    "name": "MARKET & OPINION RESEARCH INTERNATIONAL LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-04-01T00:00:00+01:00",
                "endDate": "2019-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/337c3406-29bf-409d-b3da-02b5fed62408",
                    "datePublished": "2018-07-18T11:50:41+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}