Award

Provision of an IT Service Management Software Solution via CCS Framework RM1557-11 (G-Cloud 11)

SOUTHEND-ON-SEA BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

10 Dec 2020 at 16:50

Summary of the contracting process

Southend-on-Sea Borough Council has successfully completed its procurement process for the "Provision of an IT Service Management Software Solution" through the CCS Framework RM1557-11 (G-Cloud 11). This initiative falls under the industry category of Systems and technical consultancy services. The contract, worth £156,000, commenced on 14 December 2020 and will run until 13 December 2022. The procurement method utilised was selective, with the tender period concluding on 16 October 2020.

This tender presents significant opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in IT and software solutions. With the need for a secure hosted Software-as-a-Service solution, companies with experience in IT service management, especially those capable of meeting diverse service needs across various sectors such as Facilities Management, would find this contract well-suited for their capabilities and growth strategies.

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Notice Title

Provision of an IT Service Management Software Solution via CCS Framework RM1557-11 (G-Cloud 11)

Notice Description

Southend-on-Sea Borough Council is seeking to implement a secure hosted Software-as-a-Service IT Service Management solution. The functionality of this tool must be able to meet the service needs of IT and other service areas e.g. Facilities Management.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-27b4fc13-ebc1-4fd4-addd-88e68814e65a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/61239bf2-8d50-485e-82bf-df4a39ad66ff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72220000 - Systems and technical consultancy services

Notice Value(s)

Tender Value
£156,000 £100K-£500K
Lots Value
Not specified
Awards Value
£156,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Dec 20205 years ago
Submission Deadline
16 Oct 2020Expired
Future Notice Date
Not specified
Award Date
15 Oct 20205 years ago
Contract Period
14 Dec 2020 - 13 Dec 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTHEND-ON-SEA BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHEND-ON-SEA
Postcode
SS2 6EN
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified

Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

HORNBILL SERVICE MANAGEMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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