Award

Getting It Right Project (supporting Access Wirral and Customer Experience Transformation Programme)

WIRRAL BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

17 May 2017 at 10:14

Award Notice
Summary of the contracting process

The Wirral Borough Council is conducting the "Getting It Right Project" aimed at supporting Access Wirral and enhancing the Customer Experience Transformation Programme. This contract, classified under transaction-processing software, is located in the North West of England and involves an open procurement method. The tender period concluded on 10 April 2017, with the contract awarded on 28 April 2017, and is set to run from 2 May 2017 to 1 May 2018. The total value of the contract is £152,000.

This tender presents a valuable opportunity for businesses within the services industry, particularly those with expertise in software development and customer experience solutions. Suppliers that have experience in delivering transaction-processing software or similar services would be well-suited to engage in such tenders, thus helping to drive business growth in this sector. The involvement of Wirral Borough Council as the contracting authority further highlights the demand for effective solutions that can enhance public service delivery.

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Notice Information

Notice Title

Getting It Right Project (supporting Access Wirral and Customer Experience Transformation Programme)

Notice Description

Getting It Right Project (supporting Access Wirral and Customer Experience Transformation Programme).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-27d470da-965f-46cf-8db6-06d05c6088f6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0b859102-55b5-4a6b-a415-07e46cd4ddff
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48217000 - Transaction-processing software package

Notice Value(s)

Tender Value
£152,000 £100K-£500K
Lots Value
Not specified
Awards Value
£152,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 May 20178 years ago
Submission Deadline
10 Apr 2017Expired
Future Notice Date
Not specified
Award Date
27 Apr 20178 years ago
Contract Period
1 May 2017 - 1 May 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WIRRAL BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRKENHEAD
Postcode
CH41 5AL
Post Town
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
TLD North West (England)
Local Authority
Wirral
Electoral Ward
Birkenhead and Tranmere
Westminster Constituency
Birkenhead

Supplier Information

Number of Suppliers
1
Supplier Name

CUSTERIAN

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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