Notice Information
Notice Title
Provision of Customer Excellence Training
Notice Description
The Supplier is required to provide 7 'one-day' face to face workshops to be delivered on-site in Liverpool, Norwich and Newport. The purpose of the customer excellence training is to achieve an aligned approach to customer service; covering topics including communication skills, questioning and listening, and empathy.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-286c7d11-38a5-40c4-b5fe-50fda1de0f16
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1147ad2a-62dc-4aa3-8411-0b66974f6aca
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other - Low Value Purchase System
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
80 - Education and training services
-
- CPV Codes
80500000 - Training services
Notice Value(s)
- Tender Value
- £11,700 Under £100K
- Lots Value
- Not specified
- Awards Value
- £11,700 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Jan 20251 years ago
- Submission Deadline
- 30 Dec 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 7 Jan 20251 years ago
- Contract Period
- 7 Jan 2025 - 6 Jan 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROWN COMMERCIAL SERVICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 9PP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- City Centre North
- Westminster Constituency
- Liverpool Riverside
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1147ad2a-62dc-4aa3-8411-0b66974f6aca
22nd January 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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