Award

Procurement of General Practices Appointment Booking Services for Practices in Norfolk & Waveney ICB

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

07 Oct 2024 at 13:17

Award Notice
Summary of the contracting process

NHS Norfolk and Waveney ICB, supported by the NHS England National Commercial and Procurement Hub, has awarded a contract for the procurement of a General Practices Appointment Booking Service to Accurx Limited. The procurement, classified under the CPV code 48332000 for scheduling software packages, aims to modernise appointment booking across GP clinics, long-term condition clinics, and vaccination clinics in Norfolk and Waveney ICB. The contract, call-off from the CCS G-Cloud 13 Framework, Lot 2: Cloud software, was awarded following the selective procurement method and will be in effect from 1 July 2024 to 30 September 2025. The initial term of the contract is 9 months, with a possibility to extend for an additional 6 months.

This contract presents a significant opportunity for businesses specialising in healthcare software solutions, particularly SMEs, to engage with public sector procurement. As an appointment booking system integrated with GP clinical systems, it opens doors for innovative companies to demonstrate and scale their services within the NHS framework. Businesses focused on developing and providing scheduling and healthcare management software will find this tender particularly aligned with their expertise and growth strategies. The procurement underscores the growing demand for digital solutions in the healthcare sector, paving the way for technology-driven improvements in public health services.

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Notice Information

Notice Title

Procurement of General Practices Appointment Booking Services for Practices in Norfolk & Waveney ICB

Notice Description

The NHS England National Commercial and Procurement Hub supported NHS Norfolk and Waveney ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Norfolk and Waveney ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 6 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-28b639de-4d61-46e5-aaf9-5911a500d94a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2586a739-e5d6-43c8-adfa-ab1839a9a1f3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48332000 - Scheduling software package

Notice Value(s)

Tender Value
£77,388 Under £100K
Lots Value
Not specified
Awards Value
£77,388 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20241 years ago
Submission Deadline
12 Jun 2024Expired
Future Notice Date
Not specified
Award Date
30 Jun 20241 years ago
Contract Period
30 Jun 2024 - 30 Sep 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

ACCURX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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