Award

Software as a Service - Service Desk Software

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

27 Sep 2023 at 12:23

Summary of the contracting process

The Norfolk County Council has completed a procurement process for acquiring Software as a Service - Service Desk Software. The contract, valued at £230,000 GBP, is set to run until 31st March 2025 with the possibility of extension. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 19th September 2023, and the contract period began on 21st September 2023. The contracting authority, Norfolk County Council, is based in Norwich, East of England. The procurement falls under the services category.

This tender for service management software by the Norfolk County Council can be an opportunity for businesses, particularly those offering software package and information systems services. Small and medium-sized enterprises (SMEs) are deemed suitable for participation. The awarded contract worth £230,000 GBP was granted to Industrial and Financial Systems, IFS UK Ltd. Businesses in the East of England region, especially those focusing on IT services, could find this tender suitable for business expansion and growth.

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Notice Title

Software as a Service - Service Desk Software

Notice Description

Norfolk County Council has purchased service management software via G-Cloud 13 ( Crown Commercial Services Framework). The value included is for contract until 31 March 2025 and is exclusive of VAT. The Council has the right to extend the contract for another 1 year plus 1 year.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-293fd264-9f18-4866-9834-899f768f8e66
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c7201ca2-d006-4694-9f06-7be011cc11e9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£230,000 £100K-£500K
Lots Value
Not specified
Awards Value
£230,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Sep 20232 years ago
Submission Deadline
19 Sep 2023Expired
Future Notice Date
Not specified
Award Date
20 Sep 20232 years ago
Contract Period
20 Sep 2023 - 31 Mar 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

INDUSTRIAL AND FINANCIAL SYSTEMS, IFS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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