Tender

GB-London: Tenant Perception Survey

CLARION HOUSING GROUP

This public procurement record has 1 release in its history.

Tender

31 Jan 2023 at 10:20

Summary of the contracting process

The Clarion Housing Group, based in London, is inviting tenders for a Tenant Perception Survey, part of the Regulator of Social Housing's new Tenant Satisfaction Measures initiative. The contract, with a value of £100,000, is categorised under services and follows an open procurement method. The deadline for tender submissions is 15th February 2023, with the contract period running from 10th April 2023 to 30th June 2024.

This opportunity is ideal for SMEs interested in conducting customer satisfaction surveys within the housing sector. The evaluation criteria include quality (70%) and price (30%), offering a chance for businesses to showcase their expertise. With a focus on the South East region of the United Kingdom, businesses specialising in survey services are well-suited to compete and potentially expand their operations through this procurement process.

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Notice Title

GB-London: Tenant Perception Survey

Notice Description

The Regulator of Social Housing is introducing a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services called Tenant Satisfaction Measures (TSMs). This includes a tenant perception survey. Clarion Housing Group is sourcing suitable experience provider to complete the tenant perception survey. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.The award will be based on quality (70%) and price (30%) split.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-29a00a39-abea-4784-ac6d-f84958b26841
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2aca6cc1-371c-4228-9a7f-2435b278a6e4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jan 20233 years ago
Submission Deadline
15 Feb 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Apr 2023 - 30 Jun 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CLARION HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2DA
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLJ South East (England)

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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