Award

Provision of Market Research and Recruitment

DVLA - DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

06 Aug 2024 at 10:44

Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA), headquartered in Swansea, Wales, has completed a procurement process for the provision of Market Research and Recruitment services. This contract, valued at £119,925, involves the recruitment of research participants for the agency's UX Research and Design Unit. The procurement, classified under the "Market research services" category (CPV code 79310000), has concluded with the contract awarded on 12th July 2024, and will span from 28th July 2024 to 27th July 2026. The selective procurement method was employed via a call-off from a dynamic purchasing system, and the tender caters to locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom. Small and medium-sized enterprises (SMEs) were considered suitable for this procurement.

This tender presents significant opportunities for businesses specialising in market research and participant recruitment, particularly those experienced in government digital services and user-centred design. The contract's two-year span offers a recurring revenue stream and the chance to contribute to the government's digital service standards. Companies that are adept in conducting diverse research methodologies and have a track record of working with public sector agencies stand to benefit substantially from this contract. The DVLA’s demand for continuous participant recruitment ensures ongoing business engagement, providing a stable workflow for the awarded supplier.

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Notice Title

Provision of Market Research and Recruitment

Notice Description

UX Research and Design Unit, wish to procure a two-year contract for a specialist supplier to recruit research participants on our behalf. The testing of our products and services via various research methods not only support the User Centred Design principles we subscribe to as an Agency but is mandatory to meet Government Digital Services (GDS) service standards. There is an ongoing requirement for participant recruitment.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2b106f12-81ef-4290-b82f-b77cffb95794
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3145df24-1614-4035-ae73-a1d0be437416
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£119,925 £100K-£500K
Lots Value
Not specified
Awards Value
£119,925 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20241 years ago
Submission Deadline
15 May 2024Expired
Future Notice Date
Not specified
Award Date
11 Jul 20241 years ago
Contract Period
27 Jul 2024 - 27 Jul 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DVLA - DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
Not specified

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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