Award

Cloud-based Revenues and Benefits and Housing Information Technology Managed Service

LONDON BOROUGH OF SOUTHWARK

This public procurement record has 1 release in its history.

Award

11 Jul 2025 at 12:00

Award Notice
Summary of the contracting process

The London Borough of Southwark has completed the award stage for a contract titled "Cloud-based Revenues and Benefits and Housing Information Technology Managed Service". The procurement process used an open procedure under the CPV classification code 48219300, which pertains to an administration software package. The service is intended for the location of England, United Kingdom, and will support the council's existing Revenue and Benefits systems. Key aspects of the service include the administration of Housing Benefit, Council Tax Reduction schemes, Discretionary Housing Payments, and the collection of Council Tax and Business Rates. The contract was awarded to NEC Software Solutions UK Limited, commencing on 1st July 2025 and concluding on 30th June 2030. The award was formalised on 25th June 2025, with the notice published on 11th July 2025.

This contract presents significant opportunities for IT service providers, especially those specialising in cloud-based solutions, as it relates to government services. Businesses capable of delivering seamless transitions and continuity in managed services for complex IT systems will find this tender particularly attractive. Firms not classified as SMEs may have a better alignment for such opportunities, given the scale and requirements of the London Borough of Southwark. The procurement of technology to enhance public service administration offers potential growth for businesses equipped to handle large-scale IT infrastructure in the public sector.

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Notice Information

Notice Title

Cloud-based Revenues and Benefits and Housing Information Technology Managed Service

Notice Description

This is an award notice relating to a call off from Lot 1 Business Applications Vertical Solutions RM6259 Framework. The contract aims to achieve seamless, cost-effective continuity in the provision of externally managed services that support the council's existing system for Revenues and Benefits. The Revenues and Benefits system provides the following services: Housing Benefit and Council Tax Reduction schemes, Discretionary Housing Payments and collection of Council Tax and Business Rates.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2be736ba-7c19-4560-9300-a94bd7db3cd7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e7375632-bbd8-4f49-82a4-2bf478da72a1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48219300 - Administration software package

Notice Value(s)

Tender Value
£3,407,295 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jul 20257 months ago
Submission Deadline
25 Jun 2025Expired
Future Notice Date
Not specified
Award Date
24 Jun 20258 months ago
Contract Period
30 Jun 2025 - 30 Jun 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF SOUTHWARK
Contact Name
Jorge Castano
Contact Email
jorge.castano@southwark.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 2QH
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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