Notice Information
Notice Title
Provision of Contact Centre Services for The Single Service Centre HGS Contract
Notice Description
New Provision of Contract Centre Services for Single Service Centre. Utilising new framework. HGS Contract. 1 of 2 contracts for Provision of Contact Centre Services for The Single Service Centre
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-2c65ffee-a6a7-4e8c-b3cf-6d8f4c40eabe
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/c9f1bb4d-3988-4644-bd5e-a8057038e990
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £211,876,932 £100M-£1B
- Lots Value
- Not specified
- Awards Value
- £211,876,932 £100M-£1B
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 18 Feb 20224 years ago
- Submission Deadline
- 18 Oct 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 18 Jan 20224 years ago
- Contract Period
- 18 Jan 2022 - 18 Jan 2024 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CROWN COMMERCIAL SERVICE
- Contact Name
- Crown Commercial Service on behalf of UK Health Security Agency : UK Health Security Agency
- Contact Email
- supplier@crowncommercial.gov.uk
- Contact Phone
- 3450103503
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 9PP
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- City Centre North
- Westminster Constituency
- Liverpool Riverside
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/c9f1bb4d-3988-4644-bd5e-a8057038e990
18th February 2022 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/be4f9af3-df17-4248-9792-4d33a2ee262a
CCCS20A15 Call Off Award Letter v3.1 Redacted -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/83ea052d-bdaf-4a86-9b0f-f34cc256f815
CCCS20A15 (Part 2) UKHSA-HGS Contact Centre Contract Dated 18 January 2022 [DLA Redacted 17.02.2022] -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/db678dc3-ad31-4b4b-89cb-502e86eb4e7f
CCCS20A15 (Part 1) UKHSA-HGS Contact Centre Contract Dated 18 January 2022 [DLA Redacted 17.02.2022]
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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