Award

Maint-4553-WH-Netcall

PARTNERS PROCUREMENT SERVICE

This public procurement record has 2 releases in its history.

Award

09 Nov 2021 at 11:27

Award Notice
Award

08 Jul 2021 at 10:45

Award Notice
Summary of the contracting process

The procurement process titled "Maint-4553-WH-Netcall" was conducted by the Partners Procurement Service, focusing on the provision of software packages and information systems. The procurement stage is complete, with the contract awarded on 9th April 2021, following the tender period that ended on 1st April 2021. This contract involves a total value of £89,826 and spans from 11th April 2021 to 10th April 2024. Delivery addresses for the contract encompass various regions across England, including North East, North West, and South East, among others.

This tender presents a strategic opportunity for businesses specialising in software development and information systems, particularly those offering services related to telephony and contact centre applications. Companies that focus on providing technical support, software solutions, and the integration of IT systems would be well-suited to compete in future procurements of this nature, especially those with experience working with public sector organisations like the NHS.

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Notice Information

Notice Title

Maint-4553-WH-Netcall

Notice Description

Previous Contract DN333808\r \r * 4 HP ProLiant Servers running Microsoft Server 2012 OS * 150 Digital Channels * Notify Application licence * 14 DTMF Port licences * Outpatient Remind+ application licence * ContactPortal Application licence * 4 Virtual Operator licences * 4 Live and 4 Hot standby Nuance licences * Contact Centre 59R Application licence * 60 Channels Inbound Telephony for Contact Centre 59R * Messenger + Application licence.\r RM3808-Lot13-Softcat-Op18137

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2cd2a8e6-e538-4d76-b54d-1f0c63adc969
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ba60ff64-eb36-4d75-b820-0c032241023e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£89,826 Under £100K
Lots Value
Not specified
Awards Value
£119,768 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Nov 20214 years ago
Submission Deadline
1 Apr 2021Expired
Future Notice Date
Not specified
Award Date
8 Apr 20214 years ago
Contract Period
9 Apr 2021 - 9 Apr 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PARTNERS PROCUREMENT SERVICE
Contact Name
Tony Chiassaro
Contact Email
t.chiassaro@nhs.net
Contact Phone
+44 2033161299

Buyer Location

Locality
MAGDALA AVENUE
Postcode
N19 5NF
Post Town
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Islington
Electoral Ward
Junction
Westminster Constituency
Islington North

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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