Award

Telephone Clearing System

SHEFFIELD HALLAM UNIVERSITY

This public procurement record has 1 release in its history.

Award

03 Aug 2017 at 10:36

Award Notice
Summary of the contracting process

Sheffield Hallam University has successfully awarded a contract titled "Telephone Clearing System," falling under the IT services industry category. This procurement was conducted via a direct award under the Crown Commercial Services Framework RM1045 Lot 4, focused on Network Services. The contract, valued at £345,000, is set to last for three academic years, commencing on 1st July 2017 and concluding on 30th September 2020. The delivery will be based in Sheffield, Yorkshire and the Humber, with the award notice published on 3rd August 2017.

This tender presents significant opportunities for businesses in the telecommunications and IT services sectors, particularly for those that can provide managed services tailored to educational institutions. Companies with the capability to deliver inbound call management solutions and cloud-based services would be well-positioned to compete for similar contracts in the future, reflecting the growing demand for such services within the public sector.

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Notice Information

Notice Title

Telephone Clearing System

Notice Description

To facilitate Sheffield Hallam University's telephone clearing system for Students, SHU has secured a three year contract to cover three academic years, commencing 17/18. This is contracted under the Crown Commercial Services Framework RM1045 Lot 4 - Network Services Framework. This is a hosted liberty cloud managed service to deliver inbound calls for July-Sept during 2017-2018, 2018-2019 and 2019-2020. A single "03" number will be provided and queued on the liberty platform within the providers' data centre.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2e44c59e-48f2-4145-a6c6-801e254d29d2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fe8a911d-70a3-430d-9ec2-206c8b25c41a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£345,000 £100K-£500K
Lots Value
Not specified
Awards Value
£345,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20178 years ago
Submission Deadline
30 Jun 2017Expired
Future Notice Date
Not specified
Award Date
29 Jun 20178 years ago
Contract Period
30 Jun 2017 - 30 Jun 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD HALLAM UNIVERSITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 1WB
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TELECOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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