Notice Information
Notice Title
Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
Notice Description
Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-2ea3ee45-7ff6-4076-80c4-488acde30fca
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/0167322c-1992-4e66-ba09-39ba92571860
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £230,160 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £230,160 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Jul 20261 weeks ago
- Submission Deadline
- 29 Jun 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Jun 20262 weeks ago
- Contract Period
- 30 Jun 2026 - 30 Jun 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SUFFOLK COUNTY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- IPSWICH
- Postcode
- IP1 2BX
- Post Town
- Ipswich
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH6 Suffolk
- Small Region (ITL 3)
- TLH62 Ipswich
- Delivery Location
- Not specified
-
- Local Authority
- Ipswich
- Electoral Ward
- Gipping
- Westminster Constituency
- Ipswich
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/0167322c-1992-4e66-ba09-39ba92571860
2nd July 2026 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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