Award

IVR Self Service Payments

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 4 releases in its history.

AwardUpdate

05 Sep 2022 at 12:01

Award Notice
AwardUpdate

05 Sep 2022 at 11:30

Award Notice
AwardUpdate

06 Oct 2021 at 13:23

Award Notice
Award

06 Oct 2021 at 08:14

Award Notice
Summary of the contracting process

The Department for Work and Pensions awarded a contract for IVR Self Service Payments for Information Technology Services using a selective procurement method. The contract, worth £69,150 in GBP, was signed on October 16, 2020, and will be valid until October 15, 2024. The procurement process was initiated on October 6, 2021, with a tender deadline of October 2, 2020. Businesses interested in providing 24/7 self-service payment solutions in the Information Technology Services sector should take note of this opportunity.

This tender by the Department for Work and Pensions presents an opening for small and medium-sized enterprises (SMEs) in the industry category of services to expand their business. The procurement process was completed through a call-off from a framework agreement, favouring suppliers like PCI Pal who cater to such solutions. The contract period offers growth prospects until October 15, 2024, giving SMEs the chance to showcase their capabilities in the field of innovative payment services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

IVR Self Service Payments

Notice Description

24/7 self service payment solution

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£69,150 Under £100K
Lots Value
Not specified
Awards Value
£69,150 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Sep 20223 years ago
Submission Deadline
2 Oct 2020Expired
Future Notice Date
Not specified
Award Date
15 Oct 20205 years ago
Contract Period
15 Oct 2020 - 15 Oct 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

PCI PAL

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb-2022-09-05T13:01:03+01:00",
    "date": "2022-09-05T13:01:03+01:00",
    "ocid": "ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_224646/1002368",
        "title": "IVR Self Service Payments",
        "description": "24/7 self service payment solution",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222300",
            "description": "Information technology services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 69150,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2020-10-02T23:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2020-10-16T00:00:00+01:00",
            "endDate": "2024-10-15T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-69744",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "Peel Park Control Centre",
                "locality": "Blackpool",
                "postalCode": "FY4 5ES",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "trevor.moss@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-218345",
            "name": "PCI Pal",
            "identifier": {
                "legalName": "PCI Pal"
            },
            "address": {
                "streetAddress": "7 Gamma Terrace, Ransomes Europark, Ipswich, Suffolk, IP39FF"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-69744",
        "name": "Department for Work and Pensions"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-2ece7777-8a6b-4727-8c0f-f90a8b1634fb-1",
            "status": "active",
            "date": "2020-10-16T00:00:00+01:00",
            "datePublished": "2021-10-06T09:14:45+01:00",
            "value": {
                "amount": 69150,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-218345",
                    "name": "PCI Pal"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-10-16T00:00:00+01:00",
                "endDate": "2024-10-15T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e99f6c17-3016-4c8e-9c8c-98daeda3df6f",
                    "datePublished": "2021-10-06T09:14:45+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2022-09-05T13:01:03+01:00"
                },
                {
                    "id": "4",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/ea2a799f-be82-4874-970d-351a9876ec77",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "2",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/2e6b1af1-5fc0-44e9-899a-1771cdd3c3eb",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                },
                {
                    "id": "3",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/2c899071-c74c-4417-a8f1-c15b4eded314",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}