Tender

GB-London: CRM Development Partner for IWM Digital Transformation Programme

IMPERIAL WAR MUSEUM

This public procurement record has 1 release in its history.

Tender

19 Mar 2019 at 09:27

Summary of the contracting process

The Imperial War Museum is seeking a CRM Development Partner for its Digital Transformation Programme, with an open tender currently active. The procurement process aims to establish a partnership for a five-year contract, starting from June 4, 2019, and concluding on June 1, 2024. The tender is classified under Customer Relation Management software development services and has a total contract value of £500,000, with a minimum threshold of £100,000. Interested parties must submit their proposals by April 10, 2019, with the primary location for service delivery being London, UK.

This tender presents a significant opportunity for small and medium enterprises (SMEs) and voluntary community sector enterprises (VCSEs) looking to establish themselves in the technology services market. Companies with expertise in CRM software development, particularly those experienced in digital transformation projects, will find this tender particularly suited to their capabilities. The selection will be based on the established criteria, ensuring collaboration with firms adept in innovative customer relationship methodologies.

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Notice Title

GB-London: CRM Development Partner for IWM Digital Transformation Programme

Notice Description

The contract is to develop a partnership with a CRM development partner for a 5 year period starting from June 2019 to support the IWM's digital transformation programme, with annual review Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2ed14956-c877-4dba-91cc-e488248ba44e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/19bbe2cd-f486-4b4d-b14e-ff13c4e774e4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Mar 20196 years ago
Submission Deadline
10 Apr 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Jun 2019 - 1 Jun 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
IMPERIAL WAR MUSEUM
Contact Name
Simon Bourne
Contact Email
sbourne@iwm.org.uk
Contact Phone
+442074165257

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London

Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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