Award

Call Recording Solution

PENSION PROTECTION FUND

This public procurement record has 1 release in its history.

Award

25 Jan 2021 at 16:08

Summary of the contracting process

The Pension Protection Fund has successfully completed a procurement process for a "Call Recording Solution" within the software package and information systems industry. The tender was conducted through a selective procurement method, using a call-off from a framework agreement. The contract, valued at £233,000, has an initial term of three years, commencing from December 3, 2020, with options for two 12-month extensions. The award for this contract was published on January 25, 2021, with the initial tender period closing on September 18, 2020. The contract delivery address is located in Croydon, London, United Kingdom.

This tender presents significant opportunities for businesses specialising in software solutions and information systems, particularly small and medium-sized enterprises (SMEs) seeking to expand their clientele. Given the nature of the project, firms that provide call recording and related IT services would be particularly well-suited to compete. The successful supplier, Bytes Software Services Limited, indicates a competitive market environment where innovation and tailored solutions may drive business growth for potential bidders in future procurements.

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Notice Title

Call Recording Solution

Notice Description

This contract has an initial term of three years, with two 12-month extension options. The overall contract value (including the two extension options) is PS233,000.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2f29d7bd-2304-48ed-8e1d-807c19e2f16a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ec71dbff-04b7-4a87-8deb-e271155e2733
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£233,000 £100K-£500K
Lots Value
Not specified
Awards Value
£233,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jan 20215 years ago
Submission Deadline
18 Sep 2020Expired
Future Notice Date
Not specified
Award Date
17 Sep 20205 years ago
Contract Period
3 Dec 2020 - 2 Dec 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PENSION PROTECTION FUND
Contact Name
Not specified
Contact Email
commercialservices@ppf.co.uk
Contact Phone
Not specified

Buyer Location

Locality
CROYDON
Postcode
CR0 2NA
Post Town
Croydon
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI London

Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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