Award

Customer Service Practitioner Level 2 & Customer Service Specialist Level 3

CAMBRIDGESHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

07 Dec 2020 at 15:10

Award Notice
Summary of the contracting process

Cambridgeshire County Council is conducting a procurement process for "Customer Service Practitioner Level 2 & Customer Service Specialist Level 3" apprenticeships training services. The procurement method is open, and the contract value is £37,500. The award was confirmed on 24th November 2020, and the contract period is set to commence on 11th January 2021, lasting until 27th September 2024. This procurement is located in the East of England, with a tender period that ended on 3rd November 2020.

This tender presents an opportunity for training providers, particularly those offering apprenticeship training in customer service, to expand their business operations. Companies specialising in educational services, especially those with a focus on apprenticeship schemes, would be well-suited to compete for similar contracts in the future. Engaging with public sector contracts like this can be a strategic avenue for growth and sustainability in the training industry.

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Notice Information

Notice Title

Customer Service Practitioner Level 2 & Customer Service Specialist Level 3

Notice Description

Mini competition from DPS- DN500916 - Customer Service Practitioner Level 2 & Customer Service Specialist Level 3 Apprenticeships Training Provider Additional information: Confirmation of award of mini competition

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-2f517a64-6875-4c3c-b224-e0a3f0ff62f8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/24505ad5-9637-4892-8951-5d6e5391b9fd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
£37,500 Under £100K
Lots Value
Not specified
Awards Value
£37,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Dec 20205 years ago
Submission Deadline
3 Nov 2020Expired
Future Notice Date
Not specified
Award Date
24 Nov 20205 years ago
Contract Period
11 Jan 2021 - 27 Sep 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGESHIRE COUNTY COUNCIL
Contact Name
Jonathan Hornagold
Contact Email
jon.hornagold@cambridgeshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HUNTINGDON
Postcode
PE29 6XL
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
Huntingdonshire
Electoral Ward
Huntingdon North
Westminster Constituency
Huntingdon

Supplier Information

Number of Suppliers
1
Supplier Name

HEART OF ENGLAND TRAINING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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