Notice Information
Notice Title
Customer Satisfaction Research: Telephone Annual Survey
Notice Description
Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire. This survey is a replacement for the postal self-completion travel survey which has been carried out since 2005 (although it is recognised that due to the significant change in format and methodology that the new telephone survey will not be directly comparable to this postal survey). This telephone survey is a comprehensive piece of research capturing information on: * Passenger Satisfaction * Customer Profiling * Customer Characteristics Additional information: Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at http://www.sypte.co.uk/WhatWeDo/Contracts
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-2fd3d2b1-7b5a-4d50-bd55-058b522748a9
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/a71286bb-e298-47e5-961c-4a59dfd3fb5a
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79311000 - Survey services
79342311 - Customer satisfaction survey
Notice Value(s)
- Tender Value
- £25,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £16,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Oct 20196 years ago
- Submission Deadline
- 20 Sep 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 9 Oct 20196 years ago
- Contract Period
- 1 Nov 2019 - 31 Jan 2020 1-6 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE
- Contact Name
- -
- Contact Email
- tendering@sypte.co.uk
- Contact Phone
- -
Buyer Location
- Locality
- SHEFFIELD
- Postcode
- S1 2BQ
- Post Town
- Sheffield
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE3 South Yorkshire
- Small Region (ITL 3)
- TLE32 Sheffield
- Delivery Location
- Not specified
-
- Local Authority
- Sheffield
- Electoral Ward
- City
- Westminster Constituency
- Sheffield Central
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/a71286bb-e298-47e5-961c-4a59dfd3fb5a
17th October 2019 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/d4b38274-f39d-4d10-a324-212e0ac1b13a
6th September 2019 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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