Award

Pager rental and Support Services

RUH - CORPORATE DIVISION

  • Contract Timeline

    Publication Date

    21st February 2025 12:01:27 PM

  • Contract Summary

    Royal United Hospitals NHS Foundation Trust (RUH) has always depended on pagers as a key communication tool for clinical staff. These wireless devices provide timely, reliable, and secure messaging in critical situations, enabling quick receipt of alerts, emergency messages, and patient updates. Pagers help staff respond quickly in urgent situations, especially in areas with poor mobile signal, by prioritising urgent messages. They improve response times, streamline workflows, ensure clear communication, and ultimately support better patient care and management of critical situations. Additional information: The initial contract involved leasing cloud-based servers to process the pagers, along with audio distribution units and other peripheral equipment. Although it was recommended to install onsite servers as well, this was not implemented, leading to complete reliance on the internet-based solution. Pagers are essential for crash teams in the emergency departments and must operate efficiently 24/7. Due to unexpected internet disruptions, there have been two critical incidents where the crash teams arrived just in time, raising concerns about patient health and safety being at risk. As a result, the project team decided to install two onsite servers to ensure the pagers function reliably.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-3009af4f-f61d-4b82-b6df-a4eae01e484a

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Selective

    Procurement Method Details

    Call-off From A Framework Agreement

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    32344220

    CPV Division(s)

    32 - Radio, television, communication, telecommunication and related equipment

  • Awarding Authority

    RUH - CORPORATE DIVISION

    Buyer Name

    Lavanya Sasupally

    Buyer Email

    lavanya.sasupally@nhs.net

    Buyer Phone

    01722336262

    Buyer Address

    Salisbury District Hospital

    Salisbury

    SP2 8BJ

    United Kingdom

  • Awarded Supplier(s)

    Supplier Name(s)

    MULTITONE ELECTRONICS P L C