Award

Bilingual Labelling Software Service

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

25 Sep 2024 at 15:02

Award Notice
Summary of the contracting process

NHS South, Central and West Commissioning Support Unit has recently completed a procurement process for a Bilingual Labelling Software Service to be used across NHS Frimley ICS. The contract was directly awarded to Druginfo Ltd (Written Medicine) under the G-Cloud 13 framework. This service, valued initially at £50,000 for a 1-year term starting from 1st August 2024, with a potential extension bringing the total value to £100,000, aims to support pharmacies and hospitals by providing software that can translate and print medication information in multiple languages. This initiative, classified under the IT services industry (CPV 72000000), will operate within the South East region of the United Kingdom. The procurement method used was selective, being a call-off from a framework agreement, and the process has now reached the award stage as of 25th September 2024.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in software development and multilingual support. SMEs and VCSEs are especially well-suited to participate, given their ability to offer innovative solutions tailored to specific community needs. The project seeks to improve medication adherence and enhance patient safety by making information accessible to non-English speaking patients, thereby reducing health inequalities. This creates a valuable niche for businesses to contribute to public health improvements while expanding their service offerings within the healthcare sector.

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Notice Information

Notice Title

Bilingual Labelling Software Service

Notice Description

NHS Frimley ICB sought to commission a software that can be used by pharmacies and hospitals across the NHS Frimley ICS footprint to translate and print medication information, instructions and warnings. Printed labels in different languages were a requirement, along with bi-lingual labels (English + second language) to support patients, by giving them a better understanding of how to take their prescribed medication, helping to reduce errors, improve medication adherence and enhance patient safety and experience. The purpose and aim to source a software that will improve the quality of services by translating medication directions into other languages thereby supporting people to take their medication correctly and safely. It will help reduce health inequalities by helping people who may not have English as their first language to take their medication as the clinician instructs them to. The Commissioner is directly awarding a contract to Druginfo Ltd (Written Medicine) in accordance with the G-Cloud 13 (RM1557.13) guidance. The total value of the initial 1 year contract term is PS50,000 (Exc VAT) with an optional extension of one period of up to 12 months, giving a maximum possible contract value of PS100,000 (Exc VAT). The initial 1 year contract period will commence on the 1st August 2024. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s). Additional information: The contract value of this procurement is under the threshold that is subject to the full regime of current EU procurement legislation and governed by the Public Contracts Regulations 2015. Therefore, the rules of this Regime do not apply.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-303afd7e-cb2e-4882-985a-7f8cb770e600
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5bd1279c-930a-42ad-827e-b1545d45407f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20241 years ago
Submission Deadline
31 Jul 2024Expired
Future Notice Date
Not specified
Award Date
22 Sep 20241 years ago
Contract Period
31 Jul 2024 - 31 Jul 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Not specified
Contact Email
scwcsu.cbprocurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
WINDSOR
Postcode
SL4 3DP
Post Town
Slough
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
TLJ South East (England)
Local Authority
Windsor and Maidenhead
Electoral Ward
Old Windsor
Westminster Constituency
Windsor

Supplier Information

Number of Suppliers
1
Supplier Name

DRUGINFO LTD (WRITTEN MEDICINE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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