Award

WHPC00290

WALSALL HEALTHCARE NHS TRUST

This public procurement record has 1 release in its history.

Award

19 Oct 2023 at 11:49

Summary of the contracting process

The Walsall Healthcare NHS Trust has awarded a contract for NHS Friends and Family Test and Other Surveys to Healthcare Communications UK Ltd. The tender, with the title WHPC00290, falls under the industry category of Survey services (CPV code: 79311000). It was conducted through a selective procurement method, with a contract value of £150,805.19 in GBP. The tender period ended on 26th May 2023, and the contract is set to run from 1st July 2023 to 30th June 2024. The location of the procurement is in Walsall, United Kingdom.

This contract presents an opportunity for businesses specializing in survey services, particularly those offering telephone survey services (CPV code: 79311210) and Short Message Service (SMS) services (CPV code: 64212100). Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are deemed suitable to compete for this contract. Businesses keen on implementing bespoke surveys to provide performance feedback at various levels should consider engaging in this procurement process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

WHPC00290

Notice Description

NHS Friends and Family Test and Other Surveys - Direct Award - SBS10175 - The Ability to implement bespoke surveys to provide performance feedback over dedicated period of time forensically analyse issue at a local level - Online, Paper, SMS or IVM. Reporting delivered at Trust, Departmental or local level in real time web-based reporting Additional information: NHS Friends and Family Test and Other Surveys - Direct Award - SBS10175 - The Ability to implement bespoke surveys to provide performance feedback over dedicated period of time forensically analyse issue at a local level - Online, Paper, SMS or IVM. Reporting delivered at Trust, Departmental or local level in real time web-based reporting

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-30864132-ab1d-413f-a727-d7b7d3098130
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ac20fdac-9d61-4b64-a470-a5d392ba2725
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

64212100 - Short Message Service (SMS) services

79311000 - Survey services

79311210 - Telephone survey services

Notice Value(s)

Tender Value
£150,805 £100K-£500K
Lots Value
Not specified
Awards Value
£150,805 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Oct 20232 years ago
Submission Deadline
26 May 2023Expired
Future Notice Date
Not specified
Award Date
4 Sep 20232 years ago
Contract Period
30 Jun 2023 - 30 Jun 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WALSALL HEALTHCARE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALSALL
Postcode
WS2 9PR
Post Town
Walsall
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG38 Walsall
Delivery Location
Not specified

Local Authority
Walsall
Electoral Ward
Pleck
Westminster Constituency
Walsall and Bloxwich

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHCARE COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-30864132-ab1d-413f-a727-d7b7d3098130-2023-10-19T12:49:25+01:00",
    "date": "2023-10-19T12:49:25+01:00",
    "ocid": "ocds-b5fd17-30864132-ab1d-413f-a727-d7b7d3098130",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-1952600D0O000000rwimUAA",
        "title": "WHPC00290",
        "description": "NHS Friends and Family Test and Other Surveys - Direct Award - SBS10175 - The Ability to implement bespoke surveys to provide performance feedback over dedicated period of time forensically analyse issue at a local level - Online, Paper, SMS or IVM. Reporting delivered at Trust, Departmental or local level in real time web-based reporting Additional information: NHS Friends and Family Test and Other Surveys - Direct Award - SBS10175 - The Ability to implement bespoke surveys to provide performance feedback over dedicated period of time forensically analyse issue at a local level - Online, Paper, SMS or IVM. Reporting delivered at Trust, Departmental or local level in real time web-based reporting",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79311000",
            "description": "Survey services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79311210",
                "description": "Telephone survey services"
            },
            {
                "scheme": "CPV",
                "id": "64212100",
                "description": "Short Message Service (SMS) services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "WS2 9PR"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 150805.19,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-05-26T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-07-01T00:00:00+01:00",
            "endDate": "2024-06-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-257742",
            "name": "Walsall Healthcare NHS Trust",
            "identifier": {
                "legalName": "Walsall Healthcare NHS Trust"
            },
            "address": {
                "streetAddress": "Moat Road",
                "locality": "Walsall",
                "postalCode": "WS2 9PR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Craig Pollard WHT-BCWB",
                "email": "craig.pollard2@nhs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-261849",
            "name": "Healthcare Communications UK Ltd",
            "identifier": {
                "legalName": "Healthcare Communications UK Ltd"
            },
            "address": {
                "streetAddress": "5 St John's Lane, London EC1M 4BH"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-257742",
        "name": "Walsall Healthcare NHS Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-30864132-ab1d-413f-a727-d7b7d3098130-1",
            "status": "active",
            "date": "2023-09-05T00:00:00+01:00",
            "datePublished": "2023-10-19T12:49:25+01:00",
            "value": {
                "amount": 150805.19,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-261849",
                    "name": "Healthcare Communications UK Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-07-01T00:00:00+01:00",
                "endDate": "2024-06-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ac20fdac-9d61-4b64-a470-a5d392ba2725",
                    "datePublished": "2023-10-19T12:49:25+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}