Award

Case Management Software

BEDFORD BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

01 Nov 2019 at 13:54

Summary of the contracting process

Bedford Borough Council has completed a procurement process for a "Case Management Software" package aimed at enhancing casework, correspondence, and request tracking for various teams within the organisation. The procurement, classified under the Customer Relation Management software category (CPV code 48445000), was conducted through a selective method, specifically a call-off from a framework agreement. The tender period concluded on 25th October 2019, with the contract period starting on 28th October 2019 and running until 27th October 2020. The total value of the contract was £5,100, and it is located in the East of England.

This tender provides opportunities for both small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) that are adept in delivering customer relationship management solutions. Businesses that specialise in software development, particularly those with experience in case management systems and public sector solutions, would find themselves well-positioned to compete in similar future tenders, potentially aiding their growth within the public procurement market.

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Notice Title

Case Management Software

Notice Description

Software package for casework, correspondence and request tracking for elected members, political groups, and correspondence, complaints or FOI teams.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-30e5ad17-bafb-45d8-8db4-b6d8400cf51d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e93e3b8c-4b4f-489a-9823-ce2e24ff8030
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£5,100 Under £100K
Lots Value
Not specified
Awards Value
£5,100 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Nov 20196 years ago
Submission Deadline
25 Oct 2019Expired
Future Notice Date
Not specified
Award Date
24 Oct 20196 years ago
Contract Period
28 Oct 2019 - 27 Oct 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BEDFORD BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEDFORD
Postcode
MK42 9AP
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH24 Bedford
Delivery Location
Not specified

Local Authority
Bedford
Electoral Ward
Cauldwell
Westminster Constituency
Bedford

Supplier Information

Number of Suppliers
1
Supplier Name

ELECTED TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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