Award

Cambridge City Council - Website and Customer Journey Strategy Review

CAMBRIDGE CITY COUNCIL

This public procurement record has 1 release in its history.

Award

07 Jul 2022 at 13:15

Summary of the contracting process

Cambridge City Council is seeking to enhance its online services through the "Website and Customer Journey Strategy Review" tender. This procurement falls under the Internet services category and has a total contract value of £35,800. The procurement process was conducted using an open procedure. The tender was active until the deadline of March 21, 2022, with the contract period commencing on April 27, 2022, and concluding on July 27, 2022. The location for the performance of this contract is within the region of England, United Kingdom.

This tender presents an excellent opportunity for SMEs and VCSEs specialising in digital and web service solutions to expand their business. Organisations that possess expertise in customer journey analysis, website improvements, and online service optimisation would be particularly well-suited to compete. The successful delivery of this project will not only enhance Cambridge City Council's service delivery but also provide a platform for innovative solutions from capable digital service providers.

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How relevant is this notice?

Notice Title

Cambridge City Council - Website and Customer Journey Strategy Review

Notice Description

Cambridge City Council and South Cambridgeshire District Council are seeking a partner to support the review of their online services with a focus on the journey of website visitors in locating and understanding the available services, identifying where there are issues with that journey and make recommendations about how to improve it.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-314ac62d-3af3-482a-8f77-330710ea8761
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e276e98a-65b4-4b7a-92a1-455f050d49d3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72400000 - Internet services

Notice Value(s)

Tender Value
£35,800 Under £100K
Lots Value
Not specified
Awards Value
£35,800 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 20223 years ago
Submission Deadline
21 Mar 2022Expired
Future Notice Date
Not specified
Award Date
7 Apr 20224 years ago
Contract Period
26 Apr 2022 - 27 Jul 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CAMBRIDGE
Postcode
CB2 3QJ
Post Town
Cambridge
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Cambridge
Electoral Ward
Market
Westminster Constituency
Cambridge

Supplier Information

Number of Suppliers
1
Supplier Name

6BYTHREE DIGITAL

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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