Award

Friends and Family Test for Portsmouth Hospitals University NHS Trust

SOUTH OF ENGLAND PROCUREMENT CENTRE

This public procurement record has 1 release in its history.

Award

07 Oct 2024 at 14:46

Summary of the contracting process

The South of England Procurement Centre has completed a procurement process titled "Friends and Family Test for Portsmouth Hospitals University NHS Trust," focusing on the services industry category, specifically customer satisfaction surveys. The project is located in Portsmouth, England (postal code: PO5 3LY). The tender process, which was conducted through a selective procurement method by calling off from a framework agreement, has reached the award stage. Key dates include the end of the tender period on 1 August 2024 and the start of the contract period on 1 September 2024, which will continue until 31 August 2027. The awarded contract, valued at £137,850, was officially acknowledged on 7 October 2024.

This tender presents significant business growth opportunities, particularly for companies specialising in customer satisfaction surveys. Given its focus on patient feedback for healthcare services, businesses that can provide insightful and thorough analysis would be well-suited. The procurement process is also inclusive of SMEs and VCSEs, encouraging smaller and socially conscious enterprises to compete. With the contract awarded to GATHER IT LIMITED, there is an emphasis on capable firms that can handle sizable contracts and deliver high-quality, analytically driven results within the defined project tenure.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Friends and Family Test for Portsmouth Hospitals University NHS Trust

Notice Description

The required service was to allow Portsmouth Hospitals University NHS Trust to gain feedback from patients regarding the healthcare services they have received.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-315ef75e-45ff-456c-88d8-b4478b1f2b24
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/db305039-f7a2-4071-93b9-166248cc2043
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£137,850 £100K-£500K
Lots Value
Not specified
Awards Value
£137,850 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20241 years ago
Submission Deadline
31 Jul 2024Expired
Future Notice Date
Not specified
Award Date
28 Aug 20241 years ago
Contract Period
31 Aug 2024 - 31 Aug 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTH OF ENGLAND PROCUREMENT CENTRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORTSMOUTH
Postcode
PO6 3LY
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
Not specified

Local Authority
Portsmouth
Electoral Ward
Cosham
Westminster Constituency
Portsmouth North

Supplier Information

Number of Suppliers
1
Supplier Name

GATHER IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-315ef75e-45ff-456c-88d8-b4478b1f2b24-2024-10-07T15:46:14+01:00",
    "date": "2024-10-07T15:46:14+01:00",
    "ocid": "ocds-b5fd17-315ef75e-45ff-456c-88d8-b4478b1f2b24",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "C240703",
        "title": "Friends and Family Test for Portsmouth Hospitals University NHS Trust",
        "description": "The required service was to allow Portsmouth Hospitals University NHS Trust to gain feedback from patients regarding the healthcare services they have received.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79342311",
            "description": "Customer satisfaction survey"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "PO5 3LY"
                    }
                ]
            }
        ],
        "value": {
            "amount": 137850,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-08-01T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-09-01T00:00:00+01:00",
            "endDate": "2027-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6skA8DF4",
            "name": "South of England Procurement Centre",
            "identifier": {
                "legalName": "South of England Procurement Centre",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/6skA8DF4"
            },
            "address": {
                "streetAddress": "Queen Alexandra Hospital, Cosham",
                "locality": "Portsmouth",
                "postalCode": "PO6 3LY",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Dean Frecknall",
                "email": "Dean.Frecknall@porthosp.nhs.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-09296517",
            "name": "GATHER IT LIMITED",
            "identifier": {
                "legalName": "GATHER IT LIMITED",
                "scheme": "GB-COH",
                "id": "09296517"
            },
            "address": {
                "streetAddress": "71-75 Shelton Street, Covent Garden, London, WC2H 9JQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/6skA8DF4",
        "name": "South of England Procurement Centre"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-315ef75e-45ff-456c-88d8-b4478b1f2b24-1",
            "status": "active",
            "date": "2024-08-29T00:00:00+01:00",
            "datePublished": "2024-10-07T15:46:13+01:00",
            "value": {
                "amount": 137850,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-09296517",
                    "name": "GATHER IT LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-09-01T00:00:00+01:00",
                "endDate": "2027-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/db305039-f7a2-4071-93b9-166248cc2043",
                    "datePublished": "2024-10-07T15:46:13+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}