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Single Service Centre - HGS

UK Health Security Agency

This public procurement record has 1 release in its history.

Award

02 Dec 2024 at 10:16

Award Notice
Summary of the contracting process

The UK Health Security Agency has awarded a contract titled "Single Service Centre - HGS" under the industry category of miscellaneous business-related services. The contract, valued at GBP 211,876,932.50, was awarded to Hinduja Global Solutions UK Limited and involves the provision of a single service centre. The procurement was conducted through a selective method as a call-off from a framework agreement. The contract commenced on 18th January 2022 and will run until 18th January 2025. This award stage marks the completion of the tender process. The delivery locations include British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender offers significant opportunities for large-scale businesses engaged in business-related services to demonstrate their capabilities in handling extensive service centre operations. Given the prestigious nature of the awarding entity, UK Health Security Agency, the contract can be a notable addition to a company’s portfolio, enhancing their credibility and visibility in the market. Businesses with a robust infrastructure and expertise in providing comprehensive service support across multiple geographical locations will be particularly well-suited to participate in such contracts. This opportunity can potentially drive substantial business growth and expansion into new regions.

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Notice Information

Notice Title

Single Service Centre - HGS

Notice Description

Single Service Centre Contract with HGS UK Ltd

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-31a98106-5895-4224-804e-81bd08b91606
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6b664f9e-4421-4812-a09c-31de91d3731d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79990000 - Miscellaneous business-related services

Notice Value(s)

Tender Value
£211,876,932 £100M-£1B
Lots Value
Not specified
Awards Value
£211,876,932 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20241 years ago
Submission Deadline
17 Jan 2022Expired
Future Notice Date
Not specified
Award Date
18 Jan 20224 years ago
Contract Period
18 Jan 2022 - 18 Jan 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK Health Security Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Hinduja Global Solutions UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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