Award

Deskpro Helpdesk Software Licence Renewal

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

19 Jan 2024 at 13:33

Award Notice
Summary of the contracting process

The HM Revenue & Customs has awarded a contract for the renewal of Deskpro Helpdesk Software Licence through CCS G-Cloud 13. The procurement was completed under a selective method, calling off from a framework agreement. The contract period is set from January 15, 2024, to January 14, 2025. The contract value amounts to £352,800 in GBP. The buying organisation is located at 100 Parliament Street, London, England, and the procurement falls under the 'Software package and information systems' category.

This contract opportunity signifies a chance for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) businesses to engage with HM Revenue & Customs. Businesses offering software products and information systems services could find this tender particularly relevant. The tender process has now reached the award stage, with Deskpro Ltd being the successful supplier, being well-suited for businesses operating in the technology sector.

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Notice Information

Notice Title

Deskpro Helpdesk Software Licence Renewal

Notice Description

Contract Award notice for the renewal of HMRC's Deskpro Helpdesk Software procured through CCS G-Cloud 13

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-31c90892-2c5a-45e9-bc1c-8fa0868c77e8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0aff0b3c-4da8-4341-9d71-81b960a54ece
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£352,800 £100K-£500K
Lots Value
Not specified
Awards Value
£352,800 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jan 20242 years ago
Submission Deadline
15 Dec 2023Expired
Future Notice Date
Not specified
Award Date
18 Dec 20232 years ago
Contract Period
15 Jan 2024 - 14 Jan 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

DESKPRO

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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