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WP2159- Zendesk Licences (2023)

Government Digital Service

This public procurement record has 1 release in its history.

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04 Sep 2023 at 16:37

Award Notice
Summary of the contracting process

The Government Digital Service has awarded a contract for the provision of Zendesk licenses (2023). The procurement process was completed under a selective method, calling off from a framework agreement. The total contract value amounts to £560,250 GBP. The contract period runs from 1st July 2023 to 30th June 2024. The procurement stage was an award, with the tender period closing on 25th June 2023. The buying organisation is located in London, England, with a postal code of E1 8QS. The main procurement category for this contract is goods.

This contract presents an opportunity for businesses, especially those providing IT services related to consulting, software development, internet support, aligning with the CPV classification code 72000000. Small and medium-sized enterprises (SMEs) are particularly suited to compete in this tender. The contract with the Government Digital Service and Zendesk Inc has been active since its award on 25th June 2023. Eligible businesses equipped to deliver Zendesk licenses should consider engaging in similar public procurement opportunities.

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Notice Information

Notice Title

WP2159- Zendesk Licences (2023)

Notice Description

Provision of Zendesk licenses for ongoing support for GDS, CDIO, and CDDO live products

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-31e3c474-6190-44a7-8dd3-4f3631de2b16
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/603f830b-25ca-4a67-8445-f26f35caef4b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£560,250 £500K-£1M
Lots Value
Not specified
Awards Value
£560,250 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20232 years ago
Submission Deadline
25 Jun 2023Expired
Future Notice Date
Not specified
Award Date
25 Jun 20233 years ago
Contract Period
1 Jul 2023 - 30 Jun 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Government Digital Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E1 8QS
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Whitechapel
Westminster Constituency
Bethnal Green and Stepney

Supplier Information

Number of Suppliers
1
Supplier Name

Zendesk, Inc.

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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