Award

WMG CRM Support and Development - AWARD

THE UNIVERSITY OF WARWICK

This public procurement record has 1 release in its history.

Award

12 Oct 2021 at 11:58

Summary of the contracting process

The University of Warwick has completed the procurement process for the project titled "WMG CRM Support and Development," which encompasses the support and development of the Customer Relationship Manager platform using MS Dynamics. The procurement process was classified under the IT services industry (CPV code 72000000) and utilised an open procedure. The contract started on 8th September 2021 and will extend until 8th September 2024, with an overall contract value of £70,000. The award for this contract was announced on 21st September 2021, and further details can be referenced on the relevant tender documentation site.

This tender presents significant opportunities for businesses specialising in IT services, particularly those focused on software development, consulting, and technical support for CRM systems. Businesses that can provide solutions related to MS Dynamics, including integration, data management, and user onboarding, would be particularly well-suited to compete in future tenders of a similar nature. The competitive landscape may particularly favour SMEs, given that the contracting authority welcomes small and medium-sized enterprises in its procurement strategy.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

WMG CRM Support and Development - AWARD

Notice Description

The University of Warwick has a requirement to procure technical support for - and development of - Warwick Manufacturing Group's (WMG) Customer Relationship Manager (CRM) MS Dynamics platform, including app roll-out; security roles; user onboarding; continuous improvement; report development; GDPR compliance; integration with WMG website (via MS Dynamics Portal); email marketing integration; functional development; data updating procedures; Power App configuration and ongoing managed service support. Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/df6b880d-5027-4a2a-b2f5-9ce6c9495625
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£70,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Oct 20214 years ago
Submission Deadline
25 Aug 2021Expired
Future Notice Date
Not specified
Award Date
20 Sep 20214 years ago
Contract Period
7 Sep 2021 - 8 Sep 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF WARWICK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV4 7AL
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
Wainbody
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

INTURI TECHNOLOGY SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448-2021-10-12T12:58:30+01:00",
    "date": "2021-10-12T12:58:30+01:00",
    "ocid": "ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DM-08-21-WMG-CRM-CG - AWARD",
        "title": "WMG CRM Support and Development - AWARD",
        "description": "The University of Warwick has a requirement to procure technical support for - and development of - Warwick Manufacturing Group's (WMG) Customer Relationship Manager (CRM) MS Dynamics platform, including app roll-out; security roles; user onboarding; continuous improvement; report development; GDPR compliance; integration with WMG website (via MS Dynamics Portal); email marketing integration; functional development; data updating procedures; Power App configuration and ongoing managed service support. Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "CV4 7AL"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 65000,
            "currency": "GBP"
        },
        "value": {
            "amount": 70000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2021-08-25T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-09-08T01:00:00+01:00",
            "endDate": "2024-09-08T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-9910",
            "name": "The University of Warwick",
            "identifier": {
                "legalName": "The University of Warwick"
            },
            "address": {
                "streetAddress": "Main campus, Coventry",
                "locality": "Coventry",
                "postalCode": "CV4 7AL",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Juliette Daniel",
                "email": "J.Daniel.1@warwick.ac.uk",
                "telephone": "+ 44 2476150911"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-185954",
            "name": "Inturi Technology Solutions Ltd",
            "identifier": {
                "legalName": "Inturi Technology Solutions Ltd"
            },
            "address": {
                "streetAddress": "Severn House, Riverside North, Bewdley, Worcestershire, United Kingdom, DY12 1AB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-9910",
        "name": "The University of Warwick"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3219aafb-a922-403d-8d41-d9cba9905448-1",
            "status": "active",
            "date": "2021-09-21T00:00:00+01:00",
            "datePublished": "2021-10-12T12:58:30+01:00",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-185954",
                    "name": "Inturi Technology Solutions Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-09-08T00:00:00+01:00",
                "endDate": "2024-09-08T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/df6b880d-5027-4a2a-b2f5-9ce6c9495625",
                    "datePublished": "2021-10-12T12:58:30+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}