Award

Claims Management Services

THE BRITISH BROADCASTING CORPORATION (BBC)

This public procurement record has 1 release in its history.

Award

08 Jul 2019 at 07:12

Award Notice
Summary of the contracting process

The British Broadcasting Corporation (BBC) is seeking a provider for Claims Management Services to manage claims related to its corporate insurance agreements. This contract, which falls under the category of insurance services, is located in London, England. The procurement process was conducted through an open procedure and is currently at the Award stage, having been awarded to Gallagher Bassett International Ltd. The contract period is set to commence on 1st August 2019 and will conclude on 31st July 2024. The tender had its deadline for submissions on 25th February 2019.

This opportunity presents significant business growth potential for companies specialising in claims management and related services. Businesses with expertise in navigating complex claims, particularly those associated with high-profile organisations, would be well-positioned to compete. The requirement for handling both litigated and non-litigated cases, as well as coordinating with various service providers, emphasises the need for contractors who can offer comprehensive solutions in the insurance sector.

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Notice Information

Notice Title

Claims Management Services

Notice Description

The BBC corporate insurance agreements extend to the entire BBC group including commercial subsidiaries and some BBC Commissioned Independent Productions (for further details on the BBC, its subsidiaries and both public service broadcasting and commercial activities, please visit http://www.bbc.co.uk/aboutthebbc/. Since 1996, the BBC insurance agreements have incorporated a substantial self-insured retention. External Claims Management Service Providers have been retained over that period to manage the claims falling within the retention. The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract. The vast majority of the claims will be UK based. However, given the global nature of the BBC, incidents and claims will occasionally arise from outside the UK. The requirement includes instruction and management of other service providers such as loss adjusters, investigators, lawyers and experts to provide specialist assistance on individual cases. The successful provider will have demonstrated the ability to deal with the BBC groups bespoke needs, addressing the sensitivities which are inevitable within such a high profile organisation. The BBC has determined that the requirement is not suitable for dividing into Lots. Accordingly, the BBC intends to award a single contract for the requirement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-321d416f-a67f-4c92-bcc6-707e946f6a26
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/203c0979-7c97-477b-a3fd-2dbb0a761d0b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66510000 - Insurance services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
£1
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jul 20196 years ago
Submission Deadline
25 Feb 2019Expired
Future Notice Date
Not specified
Award Date
2 Jul 20196 years ago
Contract Period
31 Jul 2019 - 31 Jul 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE BRITISH BROADCASTING CORPORATION (BBC)
Contact Name
Kevin Waters
Contact Email
kevin.waters@bbc.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W12 7TP
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Hammersmith and Fulham
Electoral Ward
College Park & Old Oak
Westminster Constituency
Ealing Central and Acton

Supplier Information

Number of Suppliers
1
Supplier Name

GALLAGHER BASSETT INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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