Award

DWP Microsoft Apps and Services Support

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

02 Apr 2025 at 10:09

Summary of the contracting process

The Department for Work and Pensions (DWP) has completed a procurement process for the "DWP Microsoft Apps and Services Support" contract in the IT services sector. This selective procurement, conducted through a call-off from a framework agreement, focuses on the development and support of Microsoft-based applications and services. The project is valued at £1.6 million, with a minimum value of £1.2 million, and it spans from 1 April 2025 to 31 March 2028. The main procurement category is services, and the procurement involved the North West region of the United Kingdom, with the primary delivery address in Manchester (postcode M2 3AA). The tender process concluded with the award date on 17 March 2025.

This tender presents significant opportunities for businesses specializing in IT consulting, software development, and support services. The project’s focus on Microsoft applications makes it particularly suitable for firms experienced in managing, developing, and supporting these technologies. Additionally, the DWP has shown a preference for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), encouraging a wide range of businesses to compete. The awarded contract to Charterhouse Voice and Data (t/a Symity) highlights the potential for even large-scale companies to benefit from such government contracts, enabling growth and increased revenue within the sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

DWP Microsoft Apps and Services Support

Notice Description

Development and Support of Microsoft based Applications and Services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/daef6810-4503-4063-8343-fe657dee3761
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,200,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 202510 months ago
Submission Deadline
29 Jan 2025Expired
Future Notice Date
Not specified
Award Date
17 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
ed.desktopbag@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE AND DATA (T/A SYMITY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9-2025-04-02T11:09:02+01:00",
    "date": "2025-04-02T11:09:02+01:00",
    "ocid": "ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_480040/1466788",
        "title": "DWP Microsoft Apps and Services Support",
        "description": "Development and Support of Microsoft based Applications and Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "M2 3AA"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 1200000,
            "currency": "GBP"
        },
        "value": {
            "amount": 1600000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-01-29T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T00:00:00+01:00",
            "endDate": "2028-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-85898",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "2 St Peters Square",
                "locality": "Manchester",
                "postalCode": "M2 3AA",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "ed.desktopbag@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02804354",
            "name": "Charterhouse Voice and Data (t/a Symity)",
            "identifier": {
                "legalName": "Charterhouse Voice and Data (t/a Symity)",
                "scheme": "GB-COH",
                "id": "02804354"
            },
            "address": {
                "streetAddress": "14 New Street, London, EC2M 4TR"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-85898",
        "name": "Department for Work and Pensions"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9-1",
            "status": "active",
            "date": "2025-03-17T00:00:00Z",
            "datePublished": "2025-04-02T11:09:02+01:00",
            "value": {
                "amount": 1200000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02804354",
                    "name": "Charterhouse Voice and Data (t/a Symity)"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/daef6810-4503-4063-8343-fe657dee3761",
                    "datePublished": "2025-04-02T11:09:02+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}