Tender

Independent Complaints Investigators

SHEFFIELD CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

25 Jul 2022 at 09:03

Tender Notice
Summary of the contracting process

Sheffield City Council is currently undertaking a procurement process titled "Independent Complaints Investigators". This contract, classified under business services including investigation services, will support social care complaint investigations within the Yorkshire and the Humber region. The tender period is set to close on 12 August 2022, while the contract is expected to commence on 1 October 2022 and run until 30 September 2025. This process follows an open procurement method, allowing for a competitive bidding environment.

This tender presents significant opportunities for businesses, particularly those specialising in investigation services and consulting within the social care sector. Small and medium-sized enterprises (SMEs) may find a particularly advantageous position to participate, provided they can demonstrate the capacity to conduct thorough and timely investigations in compliance with Sheffield City Council's standards. Businesses that can produce quality reports and recommendations following investigations will be well-suited for this framework agreement.

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Notice Information

Notice Title

Independent Complaints Investigators

Notice Description

Sheffield City Council wishes to appoint a number of Independent Investigators to undertake complaints in the area of Social Care. It is expected that the agreement will be for a 3-year period. Successful providers will be placed on a framework via which call off contracts will be made. There will be no guarantee for any level of business placed with organisations. The Independent Investigators must be able to undertake investigations into complaints about Children's and Adult Social Care services in a timely manner, in line with regulations, and Sheffield city council's standards and expectations. They must produce a quality report for the council, making recommendations on the complaints. They must attend adjudication and review panel meetings, as required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-34b96f16-aabc-44dd-a258-217253c316d5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bc06dc3e-4ef8-48bf-85fb-076748be41c9
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79720000 - Investigation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jul 20223 years ago
Submission Deadline
12 Aug 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2022 - 30 Sep 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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