Notice Information
Notice Title
ServiceNow Licenses (IT Service Management Tool)
Notice Description
ServiceNow as a Platform as a Service offers a wide range of functionality from powerful workflows, low code, no-code solutions and is suitable to support Enterprise operations & delivery. We have the ability to onboard other functions/departments to ServiceNow as platform of choice to deliver the automation requirements as well as using ServiceNow's wide ranging functional capabilities such as Security Operations, CRM, Orchestration, Cloud Cost Management etc.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-35199eff-ca2f-451e-a551-ee920a8da3dc
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/31d0aaf4-ab7f-44fa-b536-a7422409879f
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- £767,547 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- £767,547 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 10 Apr 20265 days ago
- Submission Deadline
- 1 Mar 2026Expired
- Future Notice Date
- Not specified
- Award Date
- 27 Mar 20262 weeks ago
- Contract Period
- 29 Mar 2026 - 29 Mar 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- POLICE DIGITAL SERVICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- EC2M 4WN
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI43 Haringey and Islington
- Delivery Location
- Not specified
-
- Local Authority
- Islington
- Electoral Ward
- Clerkenwell
- Westminster Constituency
- Islington South and Finsbury
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/31d0aaf4-ab7f-44fa-b536-a7422409879f
10th April 2026 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-35199eff-ca2f-451e-a551-ee920a8da3dc-2026-04-10T14:04:58+01:00",
"date": "2026-04-10T14:04:58+01:00",
"ocid": "ocds-b5fd17-35199eff-ca2f-451e-a551-ee920a8da3dc",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "PDSCN-536-2026",
"title": "ServiceNow Licenses (IT Service Management Tool)",
"description": "ServiceNow as a Platform as a Service offers a wide range of functionality from powerful workflows, low code, no-code solutions and is suitable to support Enterprise operations & delivery. We have the ability to onboard other functions/departments to ServiceNow as platform of choice to deliver the automation requirements as well as using ServiceNow's wide ranging functional capabilities such as Security Operations, CRM, Orchestration, Cloud Cost Management etc.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "48000000",
"description": "Software package and information systems"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 767547.12,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2026-03-01T14:00:00Z"
},
"contractPeriod": {
"startDate": "2026-03-29T00:00:00Z",
"endDate": "2029-03-29T23:59:59+01:00"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/QEQn82G8",
"name": "POLICE DIGITAL SERVICE",
"identifier": {
"legalName": "POLICE DIGITAL SERVICE",
"scheme": "GB-SRS",
"id": "supplierregistration.cabinetoffice.gov.uk/QEQn82G8"
},
"address": {
"streetAddress": "T L T LLP",
"locality": "LONDON",
"postalCode": "EC2M4WN",
"countryName": "England"
},
"contactPoint": {
"name": "Chris Grant",
"email": "commercial@pds.police.uk",
"telephone": "07483124965"
},
"details": {
"url": "https://pds.police.uk/"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-02174990",
"name": "Softcat PLC",
"identifier": {
"legalName": "Softcat PLC",
"scheme": "GB-COH",
"id": "02174990"
},
"address": {
"streetAddress": "Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/QEQn82G8",
"name": "POLICE DIGITAL SERVICE"
},
"awards": [
{
"id": "ocds-b5fd17-35199eff-ca2f-451e-a551-ee920a8da3dc-1",
"status": "active",
"date": "2026-03-27T00:00:00Z",
"datePublished": "2026-04-10T14:04:58+01:00",
"value": {
"amount": 767547.12,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-02174990",
"name": "Softcat PLC"
}
],
"contractPeriod": {
"startDate": "2026-03-29T00:00:00Z",
"endDate": "2029-03-29T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/31d0aaf4-ab7f-44fa-b536-a7422409879f",
"datePublished": "2026-04-10T14:04:58+01:00",
"format": "text/html",
"language": "en"
}
]
}
]
}