Notice Information
Notice Title
Awarded contract
Notice Description
Provision of NICE CXone. This is an analyst top-rated and market-leading cloud contact centre platform, delivered by Route 101 - Certified Implementation Partner with NICE CXone. Flexible, scalable and highly resilient, CXone offers voice & digital channels, WEM, analytics, self-service & automation, knowledge management, conversational and analytical AI.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-3581d4ba-e123-4b1d-953b-66b7c16307ab
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/9dd2bbbd-402b-4717-a0d6-4aeb54cdac27
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £1,495,641 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- £1,495,651 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Dec 20252 months ago
- Submission Deadline
- 23 Oct 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 28 Nov 20252 months ago
- Contract Period
- 1 Dec 2025 - 30 Nov 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT FOR EDUCATION
- Contact Name
- DFE
- Contact Email
- commercialtechnology.triage@education.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M1 2WD
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- Not specified
-
- Local Authority
- Manchester
- Electoral Ward
- Piccadilly
- Westminster Constituency
- Manchester Central
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/9dd2bbbd-402b-4717-a0d6-4aeb54cdac27
4th December 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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