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Heating Servicing, Repairs & Maintenance

ORWELL HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Award

16 Sep 2026 at 16:12

Award Notice
Summary of the contracting process

Orwell Housing Association Limited procured heating servicing, repairs and maintenance works for its housing-related requirements. The service covers heating works, including ongoing servicing and repairs, delivered across the East of England. This is a public-sector housing maintenance opportunity rather than a supply of equipment alone, and is categorised as a service. The named buyer is Orwell Housing Association Limited. The requirement was arranged as a call-off under the Eastern Procurement Framework, indicating that delivery is associated with the housing association’s estate and its need for continuing heating maintenance. The procurement was conducted under a framework-based public purchasing route and the resulting service is intended to support the operation and upkeep of heating systems over a multi-year period.

The procurement is complete and has been awarded. It used a selective procedure as a call-off from a framework agreement, following a process compliant with the Public Procurement Regulations 2015. The tender submission deadline was 17 July 2026 at 5pm. Orwell Housing Association Limited awarded the contract to Sureserve Compliance Central Limited on 7 August 2026. The awarded value is £5,000,000, within an estimated range of £3,000,000 to £5,000,000. The contract runs from 28 August 2026 to 27 August 2031. The award is active, and the contract covers the full heating servicing, repairs and maintenance requirement rather than separate published lots. The published information identifies the procurement as heating works and services.

This award demonstrates sustained demand from Orwell Housing Association Limited for a substantial, multi-year heating maintenance service across the East of England. A credible future competitor would need to deliver planned heating servicing alongside responsive repairs and maintenance, with sufficient operational capacity to support a housing association estate over a long contract term. Experience of managing recurring workloads, coordinating engineers and appointments across multiple properties, maintaining service continuity, and meeting housing-sector performance expectations would be commercially relevant. The existing award went to a large supplier, while the opportunity was assessed as unsuitable for SMEs and voluntary, community or social enterprises, so competitors should be prepared for the scale, resources and organisational capability expected of a major framework call-off. Familiarity with framework procurement and public-sector compliance would also be important.

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Notice Information

Notice Title

Heating Servicing, Repairs & Maintenance

Notice Description

Orwell have awarded Sureserve Compliance Central Limited (Reg 03193203) a call-off contract for their Heating Servicing, Repairs & Maintenance Works. The tender notice was conducted through the Eastern Procurement Framework. The tender followed a process compliant with Public Procurement Regulations (PCR) 2015.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5241d776-411e-4fcd-892a-27e0f16413e7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

CPV Codes

45232141 - Heating works

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Aug 20262 months ago
Contract Period
28 Aug 2026 - 27 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORWELL HOUSING ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP2 0BE
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

Sureserve Compliance Central Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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