Award

Provision of SIP Telephone lines

ROYAL BERKSHIRE FIRE & RESCUE SERVICE

This public procurement record has 1 release in its history.

Award

11 Feb 2026 at 10:37

Award Notice
Summary of the contracting process

The Royal Berkshire Fire & Rescue Service, operating as the buying organisation, has completed a procurement process titled "Provision of SIP Telephone lines". The procurement falls under the services category within the telecommunications industry, specifically concerning telephone connections and networks. The process is set to replace outdated PSTN and ISDN lines with SIP technology, crucial for emergency call resilience. The contracting authority directly awarded the contract to British Telecommunications Plc (BT) using the Crown Commercial Service framework RM6116, which commenced on 6 January 2026 and will span until 7 January 2031. This award, valued at £118,648.99, aims to provide robust telecommunication services necessary for effectively handling emergency calls, with operations located in Reading, England.

This procurement presents significant growth opportunities for businesses specialising in high-resilience telecommunications solutions, particularly those that can offer redundant circuit pathways to bolster emergency services' capabilities. While the tender has been directly awarded to BT due to their status as the only Tier 1 provider for such services under the national framework, similar contracts may emerge in the sector as the technology transitions. Companies providing specialised networking and connectivity solutions can benefit by exploring partnerships with large-scale suppliers and aligning with public service frameworks, contributing to the broader infrastructure needs of emergency response teams.

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Notice Information

Notice Title

Provision of SIP Telephone lines

Notice Description

Royal Berkshire Fire Authority (RBFA) and Thames Valley Fire Control Service (TVFCS) have a mix of both PSTN and ISDN lines for the delivery of 999 and admin telephone calls. These lines have been declared end of life and BT will be commencing shutting down of these services from January 2026. The replacement technology is called SIP. To reproduce the necessary resilience we will require 4 circuits (2 via segregated broadband links) to ensure our ability to receive 999 calls cannot be lost due to the failure of any single link. BT are the only Teir 1 telecoms provider that can provide the required resilience for delivery of 999 calls to emergency service control rooms. There is a national frame work setup for this provision. The Authority direct awarded the contract to BT through Crown Comerical Service framework RM6116 - Network Services 3 - Lot 1a - Inter Site Connectivity (Wide Area Network) / Data Access Services and 4a - Analogue Telephony.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-373601f7-0681-487b-ba13-ab65a4ad1dd2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2529f7c8-6ea7-4377-a5f5-2f21be3aec82
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32551100 - Telephone connections

32551400 - Telephone network

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£118,648 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Feb 20261 weeks ago
Submission Deadline
5 Jan 2026Expired
Future Notice Date
Not specified
Award Date
20 Jan 20261 months ago
Contract Period
6 Jan 2026 - 7 Jan 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ROYAL BERKSHIRE FIRE & RESCUE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
READING
Postcode
RG31 7SD
Post Town
Reading
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
Not specified
Local Authority
West Berkshire
Electoral Ward
Tilehurst Birch Copse
Westminster Constituency
Reading West and Mid Berkshire

Supplier Information

Number of Suppliers
1
Supplier Name

BRITISH TELECOMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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