Award

CRM Business Transformation Services

RAVEN HOUSING TRUST LIMITED

This public procurement record has 1 release in its history.

Award

25 Jun 2021 at 15:44

Award Notice
Summary of the contracting process

The procurement process for CRM Business Transformation Services, initiated by Raven Housing Trust Limited, reflects a comprehensive IT services approach under the category of consulting and software development. The award was confirmed on 14 June 2021, with a contract valued at £311,040, spanning from 1 July 2021 to 31 March 2023. This selective procurement method is part of a call-off from a framework agreement, with significant tasks due to be executed across various phases, culminating in March 2023. The location for this project is Redhill, England, and the tender period concluded on 8 June 2021.

This tender presents a significant opportunity for SMEs especially those specialising in IT consulting and software development services, providing a chance to engage in long-term contracts for business transformation projects. Businesses with expertise in systems architecture, data management, and CRM solutions would be well-positioned to compete, leveraging their capabilities in delivering complex integrated solutions as requested by the contracting authority.

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Notice Information

Notice Title

CRM Business Transformation Services

Notice Description

Support the delivery of the Better Connected target operating model including systems architecture, data architecture and process design: July - Dec 21 D365 CRM phase-2 Repairs, Compliance & Asset Management design, build, test release support D365 Finance & Operations design, build, test release Website integration, support, Customer Portal SharePoint Integration Jan - Jun 22 D365 CRM-Phase 3 design, build, test, release, support Integration -CRM-Fin, Income-Rentsense, CRM-Keystone Data Visualisation, Data Warehouse design Jul - Dec 22 D365 CRM-Phase 4 case management, commercial activity, design, build, test, support Development integration Data Warehouse population Jan - Mar 23 Finalise ERP architecture Data Warehouse & Visualisation delivery for all operational services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-374b2a05-bb5d-4d4a-a671-1c36eccc9e8a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/facc06ee-0c78-46e2-98f1-5a86b6b1ad7b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£311,040 £100K-£500K
Lots Value
Not specified
Awards Value
£311,040 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
25 Jun 20214 years ago
Submission Deadline
8 Jun 2021Expired
Future Notice Date
Not specified
Award Date
13 Jun 20214 years ago
Contract Period
30 Jun 2021 - 31 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RAVEN HOUSING TRUST LIMITED
Contact Name
Not specified
Contact Email
procurement.rht@ravenht.org.uk
Contact Phone
Not specified

Buyer Location

Locality
REDHILL
Postcode
RH1 1SS
Post Town
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
Not specified
Local Authority
Reigate and Banstead
Electoral Ward
Redhill West & Wray Common
Westminster Constituency
Reigate

Supplier Information

Number of Suppliers
1
Supplier Name

TECHLABS LONDON

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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