Tender

Unified Communications Soft Market Test

WYTHENSHAWE COMMUNITY HOUSING GROUP

This public procurement record has 2 releases in its history.

TenderAmendment

27 Jan 2023 at 10:18

Tender Notice
Tender

27 Jan 2023 at 10:17

Tender Notice
Summary of the contracting process

The Wythenshawe Community Housing Group (WCHG) is seeking a unified communications solution through a tender titled "Unified Communications Soft Market Test". This procurement falls under the services category, specifically for software package and information systems. The tender is located in Manchester, United Kingdom, with the procurement stage currently active. The deadline for tender submission is set for February 8, 2023, and the contract period is scheduled to start on February 14, 2023, and end on February 15, 2023.

This tender presents an opportunity for businesses in the software and information systems industry to compete for providing a UCaaS solution to WCHG. Companies offering unified communications solutions, particularly those that focus on mobile and cloud capabilities, scalability, security, and collaboration tools, will find this opportunity well-suited for business growth. Given WCHG's emphasis on cost savings, customer service enhancement, and system availability, businesses that can deliver innovative, cost-effective, and customer-centric solutions are likely to stand out in this competitive tender process.

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Notice Information

Notice Title

Unified Communications Soft Market Test

Notice Description

WCHG are looking to procure a new unified communications solution for use throughout the business. Our principles for transformation include being both mobile and cloud first so we will be looking to procure a UCaaS solution that is device agnostic. WCHG's key aims for the unified communications implementation project include: Streamlining communication: WCHG want to implement a UC solution to integrate our existing communication methods into a single platform, making it faster and more efficient. Enhancing collaboration: The UC system should include tools for web conferencing, screen sharing, and document collaboration, which can help to break down barriers between different locations and teams. Improving productivity: WCHG needs a UC system that will provide colleagues with easy access to all communication tools in one place, enabling users to easily switch between them, and facilitating improved productivity and responsiveness Cost savings: The UC solution should help to reduce costs associated with traditional telephone services and hardware. PCI compliance: Reduction in the capture of PCI further protecting customer data. Enhancing customer service: The UC solution should help to improve customer service by making it easier for employees to respond to customer enquiries and resolve issues more quickly. Increased Availability: WCHG want to increase system availability and achieve 99.999% uptime for the UC solution Scalability: The UC system should be scalable, allowing WCHG to add or remove users and devices as needed. Security: The UC system should secure the communication and data, by including different security measures such as firewalls, VPN, encryption, and authentication. Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-37ad8b5d-b010-42cf-8847-83b37bcf38ba
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/da90e99f-1de7-4ea5-8c60-a702ccb0ba7b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20233 years ago
Submission Deadline
8 Feb 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
14 Feb 2023 - 15 Feb 2023 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WYTHENSHAWE COMMUNITY HOUSING GROUP
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M22 9TA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Sharston
Westminster Constituency
Wythenshawe and Sale East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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